In today’s economy, logistics is no longer just a function. It is a battleground. From skyrocketing freight rates to tariff turbulence and sudden supply chain reroutes, North American companies are operating in a system that is more complex, more regulated, and more unpredictable than ever. The stakes are higher than most realize.
Freight volatility and tariff pressure are fundamentally transforming the landscape of the continent. The Globe and Mail sits down with Eden Mordchaev, CEO of Logistics Talent Agency, to learn how the firm is helping companies stay ahead by recruiting the people who know how to move things forward.
As organizations scramble to adapt, one truth is becoming increasingly clear: the companies that win are the ones with the right logistics teams in place. Not just software. Not just strategies. The actual people making the real-time decisions that shape margins, mitigate risks, and drive competitive edge.
That’s where Logistics Talent Agency, based in Austin, Texas, with offices in Toronto, is making an outsized impact. In our recent interview with the firm’s founder and CEO, Eden Mordchaev, he shared how his team has become a trusted logistics recruitment agency for manufacturers, 3PLs, food importers, ecommerce retailers, and customs brokers across the United States, Canada, and Mexico, recruiting the supply chain professionals who don’t just keep operations running, but who actively reduce cost, increase speed, and improve resilience.
“You can build the best product in the world, but if your freight is stuck, your customs filings are wrong, or your warehouse cannot keep up, none of it matters,” Mordchaev told The Globe and Mail. “In today’s economy, your logistics team is your business.”
Logistics is Now a Boardroom Issue
Over the past several years, logistics has shifted from a back-office function to a board-level priority. Companies once treated it like a utility—now, it’s on every CFO’s radar.
“We’re in a period of sustained disruption,” Mordchaev explained in our interview. “And the reality is that global trade won’t stabilize anytime soon. Tariffs are back, CBSA and CBP are cracking down harder, and nearshoring is shaking up supply lanes. Logistics leaders are no longer ops managers. They’re strategic decision-makers.”
This new reality is forcing companies to rethink their hiring strategies. “Ten years ago, it was about lean supply chains. Now it’s about resilient ones,” he added. “And resilience comes from the people who can make high-stakes decisions under pressure.”
While technology plays a role, Mordchaev pointed out to The Globe and Mail that its limits are real. “Software can show you delays. It can’t solve them. That takes judgment, experience, and leadership—and that’s where the right team matters.”
Generalist Recruiters Can’t Do What We Do
Unlike traditional firms that place roles across multiple industries, Logistics Talent Agency focuses exclusively on logistics and supply chain recruitment. Their entire model is built around domain knowledge, deep candidate networks, and an insider’s understanding of the challenges companies are facing.
“We’ve worked in the industry. I come from global trade and compliance,” Mordchaev shared. “We speak the language of logistics. When we talk to candidates, we’re not reading from a script, we’re talking shop.”
This level of fluency is what allows the firm to consistently headhunt top talent, passive candidates who are too busy performing to respond to job board listings or generic recruiter messages.
“If you don’t understand the business, you can’t have meaningful conversations with the people who run it,” Mordchaev said. “That’s where generalists fall short, and it’s why our clients come to us.”
He continued, “We listen. We ask the right questions. And we uncover what companies actually need, not what the job description says, but what’s broken, what’s missing, and what kind of operator it takes to fix it.”
What’s Really Driving Hiring Demand
While many companies focus their attention on VP and C-suite hiring, Mordchaev pointed out that the most dramatic ROI often comes from mid-level operational talent.
“The warehouse manager who reduces damage rates. The customs lead who gets clearance times down by 20%. The logistics analyst who identifies $2 million in annual carrier overcharges. These are the hires that move the needle.”
As freight volatility, labor shortages, and compliance pressures converge, Mordchaev said more businesses are waking up to the fact that logistics recruitment is not an administrative task; it’s a strategic investment.
“The smartest companies aren’t waiting until something breaks,” he said. “They’re building teams that can withstand the pressure now and adapt to whatever’s next.”
Hiring Across the Entire Supply Chain
When asked about the roles in highest demand, Mordchaev noted that the needs vary by industry, but the pattern remains consistent.
The firm regularly recruits for:
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Logistics Managers & Coordinators
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Warehouse & Distribution Leads
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Global Trade & Customs Compliance Directors
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Transportation & Route Optimization Specialists
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VPs of Logistics & Chief Supply Chain Officers
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Cross-Border Ops Experts (United States/Mexico)
“We are helping companies staff entire logistics departments, not just one-off roles,” he said. “Whether it is a food importer, an ecommerce brand, or a freight forwarder, they all need people who can keep things moving under pressure.”
From retail and manufacturing to food distribution and customs brokerage, Logistics Talent Agency works across industries that rely on logistics as a competitive advantage.
Freight, Policy, and People: The New Supply Chain Equation
Throughout our conversation, one theme came up again and again: you can’t separate supply chain performance from the people who run it.
“Between container shortages, rising drayage costs, trade compliance crackdowns, and talent burnout, companies are realizing that their logistics strategy must be built on more than tech and spreadsheets,” Mordchaev emphasized.
He recounted a placement where a single customs expert reduced FDA-bound delays by 30%, freeing up inventory, improving delivery rates, and accelerating revenue recognition. “That kind of operational impact starts with recruitment,” he noted. “And you only get it when you hire people who know this world inside and out.”
As the logistics landscape across North America continues to evolve, one thing is clear: the companies that are winning have invested in their talent, not just their tools.
“We’re not in a stable era,” Mordchaev told The Globe and Mail. Tariffs are changing. Trade routes are shifting. And your logistics team has to be two steps ahead. That’s what we help our clients build: teams that are ready for what’s next.”
Because in a market where freight strategy can make or break a business, the right hire isn’t a luxury. It’s a necessity.
About Logistics Talent Agency
Logistics Talent Agency is North America’s leading recruitment firm focused exclusively on logistics, supply chain, and global trade roles. From logistics coordinators to directors, VPs, and CSCOs, the firm places high-performing talent across the United States, Canada, and Mexico.
Media Contact
Company Name: Logistics Talent Agency
Contact Person: Eden Mordchaev
Email: Send Email
Phone: 2102863124
Address:111 Congress Ave.
City: Austin
State: Texas 78704
Country: United States
Website: http://www.logisticstalentagency.com
