Mar 31, 2025 - BikeFolder, the Norwegian bicycle software company, is now launching IBA (Intelligent Booking Assistant) for all its users. This AI-based feature, developed over the past eight months, helps bike retailers worldwide digitize the most crucial aspect of their operations. Using advanced algorithms and artificial intelligence, IBA is specifically designed for bike workshops, focusing on increasing margins, streamlining daily operations, and optimizing incoming repair jobs.
Automated Monitoring and Calculation
IBA keeps track of how busy the workshop is and figures out the best time for repairs and maintenance. The system helps bike shops anticipate needs and maximize capacity while ensuring a seamless experience for customers.
30% Increased Efficiency
The technology has been tested for 8 months on more than 100 dealers, and user feedback shows a significant improvement in efficiency. Workshops using IBA have, on average, repaired 30% more bikes compared to previous performance.
Huge Potential for Bike Retailers
Data shows that only 15-20% of all bikes needing annual service actually receive maintenance. Modern bikes are highly technical and expensive, and owners of bikes valued between $1,000–$10,000 USD are eager to have their bikes serviced regularly. IBA helps bike shops identify these service needs and actively attract more customers. An average bike shop with five years of operation typically has over 5,000 customers and bikes linked to the shop. This results in approximately 750 annual repairs, but the potential is much greater. With IBA, the shop can automatically send SMS reminders to customers based on available workshop capacity, creating opportunities to service the remaining 4,250 bikes. IBA organizes and verifies data by creating a digital bike garage for customers, where all bikes purchased or repaired in the shop are stored with their own “bike card.” Artificial intelligence ensures high data quality, forming the foundation for automated functions that enhance shop operations.
Completely Free for Bike Shops
BikeFolder’s booking system is 100% free for bike shops. The system includes in-store booking, an online booking link, and IBA. It works globally, and setup takes only 10 minutes.
"BikeFolder aims to address the challenges of low digitization and data quality in the bike industry. The primary objective is to simplify the daily operations of bike shops with the use of smart, automated solutions like IBA." - Sondre Norland, CEO and Founder of BikeFolder
About BikeFolder
BikeFolder is a leading software company in the bike industry. Its three specialized software solutions optimize and streamline operations for bike manufacturers, bike shops, and bike owners worldwide.
For more information, visit www.bikefolder.com
IBA calculator: https://bikefolder.com/en/kalkulator/
General press enquiries: press@bikefolder.com
CEO and Founder: Sondre Norland. sondre@bikefolder.com
Media Contact
Company Name: BikeFolder
Email: Send Email
Country: Norway
Website: www.bikefolder.com
