AKUVO, a leading technology organization specializing in collections and credit risk management, today announced a strategic investment from Vista Equity Partners (“Vista”), a global technology investor that specializes in enterprise software. The investment aims to significantly accelerate AKUVO’s artificial intelligence (AI) strategy and further its mission to modernize collections and risk management for financial institutions.

“This partnership with Vista is a transformative step for AKUVO and a major leap forward for the industry,” said Jay Mossman, Founder and CEO of AKUVO. “AI isn’t just a buzzword—it’s the key to helping financial institutions act faster, work smarter and deliver better results. With Vista’s support, we’re accelerating our roadmap and delivering the tools our customers need to manage risk with greater precision and agility.”

As financial institutions navigate evolving consumer behavior, regulatory pressures and economic uncertainty, AI has become a critical differentiator. This investment positions AKUVO to fast-track the development and deployment of advanced AI-driven solutions, including agentic AI capabilities, within its collections platform, empowering AKUVO customers and their account holders with smarter automation, insight-driven communication, real-time risk visibility and increased operational efficiency.

AKUVO’s vision for AI has always gone beyond automation. The company was created to develop a collections product to empower its users to analyze data, identify and flag loan risk, predict borrower behavior, prioritize accounts based on likelihood of repayment and engage borrowers with personalized outreach strategies. Today, more than 150 credit unions and banks rely on these innovations to help improve cure rates, reduce operational costs and strengthen long-term portfolio performance for credit unions, banks and other lenders.

“AKUVO is tackling a critical pain point for credit unions and banks with purpose-built software that combines automation, analytics and compliance functionality in a highly intuitive solution,” said Rachel Arnold, Co-Head of the Endeavor Fund and Senior Managing Director at Vista Equity Partners. “We’ve been impressed by AKUVO’s team, momentum and product vision, and we’re thrilled to support their next phase of growth.”

The investment has also earned support from existing AKUVO investors, including the $8.2 billion Michigan State University Federal Credit Union (“MSUFCU”), based in East Lansing, Mich.

“We’re pleased to see AKUVO taking such a bold and strategic step,” said April Clobes, president and CEO of MSUFCU. “They’ve proven they understand the needs of financial institutions, and this investment ensures they can deliver innovation at scale. Their AI vision isn’t theoretical; it’s a tactical strategy to make real, measurable improvements in how we serve our members and manage risk.”

Vista invested in AKUVO through the firm’s Endeavor strategy, which provides growth capital and strategic support to market-leading, high-growth enterprise software, data, and technology-enabled companies that have achieved at least $10 million in recurring revenue. With this investment, AKUVO gains a partner with a long track record of helping enterprise software companies scale rapidly and responsibly through operational excellence and technological innovation—particularly in AI and machine learning.

About AKUVO

AKUVO is a leading provider of cloud-native collections software solutions that elevate how banks, credit unions, and fintechs collect and manage their portfolios via its products. Whether it is through their stand-alone virtual collector, or its next-generation collections platform, AKUVO provides the technology and data necessary to increase collections efficiency, provide a digital consumer experience, reduce staff costs, anticipate delinquencies, and provide insight into future credit decisions. AKUVO delivers a digital future for collections and account performance management with a visionary, behavior-based approach while taking full advantage of emerging technologies such as artificial intelligence, natural language processing, and machine learning. To learn more, visit www.akuvo.com.

About Vista Equity Partners

Vista is a global technology investor that specializes in enterprise software. Vista’s private market strategies seek to deliver differentiated returns through a proprietary and systematic approach to value creation developed and refined over the course of 25 years and 600+ transactions. Today, Vista manages a diversified portfolio of software companies that provide mission-critical solutions to millions of customers around the world. As of March 31, 2025, Vista had more than $100 billion in assets under management. Further information is available at vistaequitypartners.com. Follow Vista on LinkedIn, @Vista Equity Partners, and on X, @Vista_Equity.

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