New agentless platform goes beyond DPI and monitoring, testing explanations and showing MSP engineers the evidence behind its conclusions.

Nepean Networks, a Fusion Broadband company, today launched Illuminate IQ, a managed network intelligence platform for MSPs that investigates unusual network behaviour before handing a completed finding to an engineer, including activity from devices endpoint security cannot reach.

Deep packet inspection identifies applications and destinations. Monitoring shows behaviour changed. Illuminate IQ goes further: it examines device history, destination context, live threat intelligence and peer behaviour across the fleet, tests explanations, separates what it knows from what it suspects, and returns a finding with evidence and next action.

“Seeing the traffic was the easy part,” said Jason Maude, founder of Illuminate IQ at Nepean Networks. “The hard part is deciding whether something unusual actually matters. We built Illuminate IQ to do that investigative work first. The goal isn’t more visibility. It’s turning visibility into a decision.”

At one customer site, CCTV cameras were uploading gigabytes of video every month to infrastructure in a high-risk country the organisation had no known business relationship with. The traffic was fragmented across thousands of small flows and used a proprietary protocol conventional inspection tools did not recognise.

Illuminate IQ compared the cameras with their history and peer devices, tested whether the destination was a legitimate manufacturer service, and identified the cameras as initiating the transfers. It escalated the activity as suspected firmware-driven data exfiltration requiring investigation.

A device can look normal against its own history while still being an outlier compared with similar devices across independent networks. Fleet comparison exposes the difference.

At one 47-device customer site, only 12 had endpoint agents. The remaining 35 included payment terminals, cameras, printers, VoIP handsets and embedded systems running no endpoint security and producing no useful log.

“Our technicians manage a number of customer environments, and it simply isn’t practical to have a dedicated security analyst watching every network  24/7,” said The Andrew Cunningham of Data Central. “Illuminate IQ acts as the first line of investigation, surfacing the events that truly matter. It gives us visibility into cameras, printers, and other connected devices that were previously difficult to monitor, while our team remains in control of every response and decision.”

Illuminate IQ has completed more than 370,000 AI investigations across 5 million network anomalies in production in Australia, South Africa, the United States and Canada. When the answer is benign, the finding explains why.

Illuminate IQ is advisory by design and works alongside firewall, endpoint, identity and SIEM platforms. It is available now on Nepean Networks and Fusion Broadband SD-WAN nodes and as a standalone sensor, managed through Antares.

About Nepean Networks

Nepean Networks, a Fusion Broadband company, develops SD-WAN and network intelligence technology for MSPs, with deployments in more than 20 countries. Its technology is offered under the Fusion Broadband brand in Australia and South Africa.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260928166002/en/

Deep packet inspection tells you what traffic is. Illuminate IQ investigates why it changed. The investigation is automated; the decision is still human. https://nepeannetworks.com/illuminate-iq/