Enterprise AI leader becomes one of the first model developers to achieve the full ISO trust triad–ISO/IEC 27001, 27701, and 42001
Writer, a leader in enterprise generative AI, today announced it has successfully achieved certifications for security, privacy, and responsible AI under ISO/IEC 27001, 27701, and 42001. The company is one of the first model developers to complete the full ISO trust triad, underscoring its industry-leading commitment to building agentic AI systems and enterprise-grade LLMs that are reliable, controllable, and transparent.
As a trusted AI partner to hundreds of customers across the global 2000, Writer has grounded its cutting-edge AI innovation in responsible, secure, and ethical practices since its inception in 2020. With a focus on designing comprehensive agentic solutions for highly regulated industries, its platform and governance is informed by real-life enterprise needs and requirements. This independent third-party certification validates that trust is at the heart of Writer’s approach.
"From day one, Writer's commitment to developing trustworthy, human-centric AI for the enterprise has been a catalyst for creativity and innovation," said Writer CTO and Co-founder Waseem AlShikh. "From novel model training techniques to infrastructure for agent observability, we're defining new standards for reliability, transparency, and governance across the industry. As we push the frontier of agentic systems and LLMs that are purpose-built for real-world use cases, we believe shaping the future responsibly is a strategic imperative."
The International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) provide widely recognized standards for quality in technology. ISO/IEC 42001 showcases Writer’s proactive commitment to responsible development and use of AI systems, including:
Safe, auditable agent operations through observability tools and governance controls like configurable session logs, role-based permissions, metrics, agent-tool protocols, approval workflows, and more
- Visibility into agent reasoning and output accuracy with built-in explainability through output source citations and agent chain-of-thought
- Highly accurate, reliable models and transparency into performance with technical reports available to customers
- Reliable, industry-leading model performance across retrieval, output accuracy, and benchmarking for real-world use cases
ISO/IEC 27701 certifies that Writer upholds information privacy standards including:
- Commitment to not train on or improve models with customer data, or retain customer data longer than is needed to provide services
- Adherence to industry-recognized security standards and global privacy laws like GDPR, HIPAA, CCPA, PCI, and Data Privacy Framework
ISO/IEC 27001 validates Writer’s continued commitment to information security through:
- Enterprise-grade security infrastructure, like encryption of data in transit and at rest, isolated cloud environments, identity and access management, and risk mitigation like audit logs, backup and recovery testing
- End-to-end, managed platform deployment and AI lifecycle management, like cloud deployment options offering holistic support of GPU scaling and orchestration, 24/7 monitoring, threat detection, pen testing, and vulnerability management
In addition to achieving these widely recognized certifications, Writer embraces a harmonized, global approach to compliance, providing its customers with transparency and control around their data, as well as the data that is used to develop and train the models used within Writer’s platform. Writer’s end-to-end architecture stack and fully managed deployment work together to reduce risk and complexity, enabling secure, scalable management of the entire AI lifecycle from model development to agent oversight.
"Medisolv holds third party platforms to an extremely high bar across security, privacy, and compliance. One of the reasons we chose Writer was because of their deep commitment to transparency, from how they train their models and approach customer data to their secure deployment infrastructure,” said Erin Heilman, SVP of Regulatory Affairs & Advisory Services, Medisolv.
The ISO/IEC 27001, 27701, and 42001 certifications were conducted by leading compliance assessor A-LIGN, a technology-enabled security and compliance partner trusted by more than 4,000 global organizations to help mitigate cybersecurity risks, and supported by Vanta’s all-in-one trust management platform.
"AI introduces new complexity across security, privacy and compliance, especially with the rise of agentic systems,” said Jeremy Epling, Chief Product Officer, Vanta. “Vanta helps companies like Writer meet rigorous international standards and raise the bar for earning and maintaining trust in an age of evolving risk. It's rare to see an AI provider achieve the comprehensive roster of certifications Writer has earned, let alone at this pace.”
Alongside these certifications, Writer has launched a new public-facing Trust Center for its customers’ security and legal teams. It provides centralized access to security documentation, compliance certifications, and notably, model transparency artifacts like technical reports, bias audits, and benchmark results.
Learn more about Writer’s commitments to trust, security, and governance at https://writer.com/trust/.
About Writer
Writer is where the world’s leading enterprises orchestrate AI-powered work. With Writer’s end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company’s data and fueled by Writer’s enterprise-grade LLMs. From faster product launches to deeper financial research to better clinical trials, companies are quickly transforming their most important business processes for the AI era in partnership with Writer. Founded in 2020, Writer delivers unmatched ROI for hundreds of customers like Accenture, Intuit, Marriott, Uber, and Vanguard and is backed by investors including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, and others. Learn more at writer.com
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