Florida-based insurance leader Pamela Egan invites individuals to build one simple habit that strengthens trust, clarity, and follow-through-one day at a time.
ORLANDO, FL / ACCESS Newswire / January 12, 2026 / Pamela Egan, age 69, a life insurance agent and multi-year top performer, today announced the launch of a free public initiative called the "7 Days of Better Conversations" Challenge. The challenge is designed to help individuals build a simple, repeatable habit: having clearer, calmer, more intentional conversations.
The challenge draws directly from Egan's career lessons across customer service, parenting, and insurance. It focuses on listening first, speaking plainly, and following through-skills she credits for long-term success.
"This business is about conversations," Egan says. "Real ones."
She adds, "You don't rush trust. You earn it."
Why Better Conversation Habits Matter
The challenge is grounded in widely cited workplace and behavior research showing that small communication habits compound over time:
69% of people say poor communication causes workplace stress, leading to avoidable mistakes and tension.
Active listening improves understanding by up to 40%, reducing repeat explanations and errors.
Clear expectations lower follow-up issues by more than 30%, saving time and mental energy.
Consistency builds trust, and trust is linked to higher engagement and long-term relationships.
Egan's approach avoids scripts and pressure. "I don't chase numbers," she says. "I focus on doing the job the right way. The results follow."
The 7-Day Plan: Small Tasks, No Tools Required
Each day takes 5-10 minutes. No apps. No downloads. Just intention.
Day 1: Pause Before You Speak
Before responding today, pause for one full breath.
Ask yourself: What does this person really need right now?
Day 2: Listen Without Fixing
In one conversation, listen without interrupting or offering solutions.
"People notice how you show up," Egan says. "Every day matters."
Day 3: Use Plain Language
Explain one idea using simple words. No jargon. No extras.
"Clear beats clever," Egan notes. "Every time."
Day 4: Ask One Better Question
Replace a statement with a question.
"What matters most to you here?" is a good place to start.
Day 5: Follow Through Once
Do one small thing you said you would do-quickly and completely.
"This is a long game," Egan says. "You don't rush trust."
Day 6: Close the Loop
Send a short message or say a brief line that confirms next steps.
Clarity reduces stress-for everyone.
Day 7: Reflect and Reset
Write down one thing that worked this week.
Keep that habit. Drop the rest.
Share Your Progress (Public or Private)
Participants are encouraged-but not required-to share progress.
Public Post Prompts (Optional):
"Day ___ of #BetterConversations: Today I practiced ______."
"This week taught me that listening first changes everything."
"Small habit. Big difference."
Private Option:
For those who prefer not to post publicly, keep a simple note on your phone or a piece of paper. One sentence per day is enough.
As Egan puts it, "Everything teaches you something."
How to Join
The challenge is open to anyone. There is no cost and no sign-up required.
Start today. Begin with Day One.
Pause. Listen. Speak plainly. Follow through.
"Success comes from consistency," Egan says. "Not noise."
To read the full interview, visit the website here.
About Pamela Egan
Pamela Egan, age 69, is a Florida-based life insurance agent and former flight attendant with Braniff and Southwest Airlines. She retired from flying in 1982 to raise her child and later built a second career in insurance. She was a top performer for AAA Life Insurance in 2022 and 2023 and earned President's Elite status in 2024. Pamela is known for her calm, relationship-driven approach and her belief that trust is built one conversation at a time.
Contact:
SOURCE: Pamela Egan
View the original press release on ACCESS Newswire
