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Fix-It Right Plumbing Team Attends Nexstar Network Training to Elevate Five-Star Customer Service Across Australia

CARRUM DOWNS, VIC - October 23, 2025 - PRESSADVANTAGE -

Fix-It Right Plumbing, Australia’s most trusted professional plumbing company, proudly announces that its team has recently attended Nexstar Network’s flagship Technical Training Program—a globally recognised initiative for in-home plumbing, HVAC, and electrical professionals. The intensive course, held in partnership with Nexstar’s expert trainers, empowers service professionals through a proven six-step program designed to deliver consistent five-star service to every customer, every time.

Fix-It Right Plumbing’s participation in this prestigious training underscores the company’s unwavering commitment to service excellence and continuous improvement. By investing in ongoing professional development, Fix-It Right Plumbing continues to raise the bar for customer satisfaction and technical expertise in Australia’s plumbing industry.

Fix-It Right Plumbing team members attend a Nexstar training session focused on leadership and professional development

The Nexstar Network Technical Training Program is internationally regarded as one of the most effective service and leadership development platforms in the home services sector. The program provides technicians with in-depth, practical tools for communication, diagnostics, and customer engagement, ensuring every visit reflects professionalism, expertise, and trust.

“Our team’s experience with Nexstar’s training has been exceptional,” said a Fix-It Right Plumbing spokesperson. “It reinforces our commitment to delivering premium service and transparent solutions—whether we’re handling a blocked drain, a leaking tap, or a complex hot water system issue. This training helps us refine not only our technical skills but also the way we interact with customers, ensuring every experience is positive and stress-free.”

For Fix-It Right Plumbing, the Nexstar training marks another milestone in its journey of professional development and customer-focused innovation. The company’s highly skilled plumbers are fully equipped to manage a wide range of plumbing issues—from drain clearing and hot water access to burst pipes, leak detection, dripping taps, gas leaks, and drain relining. Each service is performed using fully stocked vans, transparent pricing, and a dedication to long-term solutions.

The Nexstar Technical Training Program goes beyond classroom learning, offering hands-on, scenario-based instruction that mirrors the challenges technicians face in the field. During the training, Fix-It Right Plumbing’s team members participated in interactive workshops that covered advanced diagnostics, efficient repair techniques, and customer communication best practices. The six-step service process emphasises clarity, respect, and reliability at every stage—from greeting the customer to explaining solutions and completing each job with precision. The training also reinforces key safety and compliance standards, ensuring all services—from drain clearing to tap repairs—are performed to the highest professional and regulatory benchmarks.

“Our customers trust us because we show up prepared, communicate clearly, and deliver lasting results,” the spokesperson continued. “Nexstar’s training perfectly aligns with our philosophy: it’s not just about fixing a problem—it’s about providing an exceptional experience that leaves the customer feeling valued and confident in the work we’ve done.”

Fix-It Right Plumbing’s investment in professional training and customer care has earned it widespread recognition throughout Australia. On its Melbourne Google Business Profile, the company proudly holds a 4.9-star average rating from more than 3,000 genuine customer reviews. Clients consistently praise the team’s responsiveness, courteous service, and attention to detail, reinforcing Fix-It Right Plumbing’s standing as one of the country’s most reputable plumbing providers.

With the completion of the Nexstar Network training, the company is poised to deliver an even higher level of excellence—continuing to set industry benchmarks for reliability, integrity, and five-star service.

Since 2007, Fix-It Right Plumbing has become one of Australia’s most popular and highly rated professional plumbing companies, serving homes and businesses across Melbourne, Geelong, and Canberra. The company’s mission is simple: to make plumbing problems easier to handle by providing honest advice, expert workmanship, and exceptional service.

From blocked drains and drain clearing to hot water systems, gas leaks, and leaking taps, Fix-It Right Plumbing delivers comprehensive solutions that keep homes safe and comfortable. The team is composed of qualified, experienced plumbers who work from fully stocked service vehicles, ensuring each job is completed efficiently and to the highest standard.

To learn more about Fix-It Right Plumbing’s services or to book a qualified plumber in Melbourne, Geelong, or Canberra, visit www.fixitrightplumbing.com.au.

https://www.youtube.com/watch?v=Vl5vMtkEQLI

RECENT NEWS: Fix-It Right Plumbing Unveils Refreshed Logo as Part of Ongoing Growth

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For more information about Fix-It Right Plumbing, contact the company here:

Fix-It Right Plumbing
Media Relations
+61 1300 664 932
info@fixitrightplumbing.com.au
https://www.fixitrightplumbing.com.au/plumber-melbourne/
Media Relations
2 Insight Circuit
Carrum Downs 3201
Australia

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