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Remitly Reports Third Quarter 2022 Results

Active customers up 49% year over year 
Send volume up 44% year over year 
Revenue up 40% year over year 
Raising 2022 revenue outlook

SEATTLE, Nov. 02, 2022 (GLOBE NEWSWIRE) -- Remitly Global, Inc. (NASDAQ: RELY), a leading digital financial services provider for immigrants and their families in over 170 countries around the world, reported results for the third quarter ended September 30, 2022.

“Remitly’s approach over the last decade has been to deliver consistent, predictable, and strong results, which we did again in the third quarter,” said Matt Oppenheimer, co-founder and Chief Executive Officer, Remitly. “The foundation of this financial performance is the resilience of our global customers and our teams dedicated to serving them. The combination of repeat customers continuing to send regularly as well as efficiently adding a record number of new customers in the third quarter positions us well for long term growth and value creation, which is why we’re raising our 2022 revenue outlook.”

Third Quarter 2022 Highlights and Key Operating Data
(All comparisons relative to the third quarter of 2021)

  • Active customers increased to 3.8 million, from 2.6 million, up 49%.
  • Send volume increased to $7.5 billion, from $5.2 billion, up 44%.
  • Revenue totaled $169.3 million, compared to $121.2 million, up 40%.
  • Net loss was $33.1 million and Adjusted EBITDA was $(3.7) million.

2022 Financial Outlook
For fiscal year 2022, Remitly currently expects:

  • Total revenue in the range of $635 million to $640 million, representing a growth rate of 38% to 40% year over year. This outlook reflects an increase from our prior outlook of $625 million to $630 million.
  • Adjusted EBITDA in the range of $(35) million to $(30) million.

Reconciliation of GAAP to Non-GAAP Financial Measures:
A reconciliation of GAAP to non-GAAP financial measures has been provided in the financial statement tables included in this earnings release. An explanation of these measures is also included below under the heading “Non-GAAP Financial Measures.” We have not provided a quantitative reconciliation of forecasted Adjusted EBITDA to forecasted GAAP net income (loss) or to forecasted GAAP income (loss) before income taxes within this earnings release because we cannot, without unreasonable effort, calculate certain reconciling items with confidence due to the variability, complexity, and limited visibility of the adjusting items that would be excluded from forecasted Adjusted EBITDA. These items include but are not limited to income taxes and stock-based compensation expense, which are directly impacted by unpredictable fluctuations in the market price of our common stock.

Note: All percentage changes described within this press release are calculated using amounts in the Company’s Annual Reports on Form 10-K and Quarterly Reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”), for which revenue and active customers are presented in thousands and send volume is presented in millions. Rounding differences may occur when individually calculating percentages or totals from rounded amounts included within the press release body as compared to the amounts included with the Company’s SEC filings.

Webcast Information
Remitly will host a webcast at 5:00 p.m. Eastern Time on Wednesday, November 2, 2022 to discuss its third quarter 2022 financial results. The live webcast and investor presentation will be accessible on Remitly’s website at A webcast replay will be available on our website at following the live event.

We have used, and intend to continue to use, the Investor Relations section of our website at  as a means of disclosing material non-public information and for complying with our disclosure obligations under Regulation FD.

Non-GAAP Financial Measures
Some of the financial information and data contained in this earnings release, such as Adjusted EBITDA and non-GAAP operating expenses, have not been prepared in accordance with United States generally accepted accounting principles (“GAAP”).

We regularly review our key business metrics and non-GAAP financial measures to evaluate our performance, identify trends affecting our business, prepare financial projections, and make strategic decisions. We believe that these key business metrics and non-GAAP financial measures provide meaningful supplemental information for management and investors in assessing our historical and future operating performance. Adjusted EBITDA and non-GAAP operating expenses are key output measures used by our management to evaluate our operating performance, inform future operating plans, and make strategic long-term decisions, including those relating to operating expenses and the allocation of internal resources. Remitly believes that the use of Adjusted EBITDA and non-GAAP operating expenses provides additional tools to assess operational performance and trends in, and in comparing Remitly’s financial measures with, other similar companies, many of which present similar non-GAAP financial measures to investors. Remitly’s non-GAAP financial measures may be different from non-GAAP financial measures used by other companies. The presentation of non-GAAP financial measures is not intended to be considered in isolation or as a substitute for, or superior to, financial measures determined in accordance with GAAP. Because of the limitations of non-GAAP financial measures, you should consider the non-GAAP financial measures presented herein in conjunction with Remitly’s financial statements and the related notes thereto. Please refer to the non-GAAP reconciliations in this press release for a reconciliation of these non-GAAP financial measures to the most comparable financial measure prepared in accordance with GAAP.

We calculate Adjusted EBITDA as net loss adjusted by (i) interest expense, net, (ii) provision for income taxes, (iii) noncash charge of depreciation and amortization, (iv) gains and losses from the remeasurement of foreign currency assets and liabilities into their functional currency, (v) noncash charges associated with our donation of common stock in connection with our Pledge 1% commitment, (vi) noncash stock-based compensation expense, net, and (vii) certain transaction and integration costs associated with acquisitions. We calculate non-GAAP operating expenses as our GAAP operating expenses adjusted by (i) noncash stock-based compensation expense, net, (ii) noncash charges associated with our donation of common stock in connection with our Pledge 1% commitment, as well as (iii) certain transaction and integration costs associated with acquisitions.

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact are forward-looking statements. These statements include, but are not limited to, statements regarding our future operating results and financial position, including our fiscal year 2022 financial outlook, including forecasted fiscal year 2022 revenue and Adjusted EBITDA, anticipated future expenses and investments, expectations relating to certain of our key financial and operating metrics, our business strategy and plans, market growth, our market position and potential market opportunities, and our objectives for future operations. The words “believe,” “may,” “will,” “estimate,” “potential,” “continue,” “anticipate,” “intend,” “expect,” “could,” “would,” “project,” “plan,” “target,” and similar expressions are intended to identify forward-looking statements. Forward-looking statements are based on management’s expectations, assumptions, and projections based on information available at the time the statements were made. These forward-looking statements are subject to a number of risks, uncertainties, and assumptions, including risks and uncertainties related to our ability to successfully execute our business and growth strategy, our ability to achieve and maintain future profitability, our ability to further penetrate our existing customer base and expand our customer base in existing and new corridors, our ability to expand into broader financial services, our ability to expand internationally, the effects of seasonal trends on our results of operations, our expectations concerning relationships with third parties, including strategic, banking, and disbursement partners, our ability to obtain, maintain, protect, and enhance our intellectual property and other proprietary rights, our ability to keep data and our technology platform secure, the success of any acquisitions or investments that we make, our ability to compete effectively, our ability to stay in compliance with applicable laws and regulations, our ability to buy foreign currency at generally advantageous rates, and the effects of changes to immigration laws, macroeconomic conditions, and geopolitical forces on our customers and business operations. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties, and assumptions, our actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements. Further information on risks that could cause actual results to differ materially from forecasted results are included in our quarterly report on Form 10-Q for the quarter ended September 30, 2022 to be filed with the SEC, and within our annual report on Form 10-K for the year ended December 31, 2021 filed with the SEC, which are or will be available on our website at and on the SEC’s website at Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons if actual results differ materially from those anticipated in the forward-looking statements.

About Remitly
Remitly is a leading digital financial services provider for immigrants and their families in over 170 countries around the world. Remitly helps immigrants send money home in a safe, reliable and transparent manner. Its digitally native, cross-border remittance app eliminates the long wait times, complexities and fees typical of traditional remittance processes. Building on its strong foundation, Remitly is expanding its suite of products to further its mission and transform financial services for immigrants all around the world. Founded in 2011, Remitly is headquartered in Seattle and has seven global offices, including London, Cork, Krakow, Singapore, Manila and Managua.


Adam Cormier

Investor Relations:
Stephen Shulstein

Condensed Consolidated Statements of Operations

 Three Months Ended September 30, Nine Months Ended September 30,
(in thousands, except share and per share data) 2022   2021   2022   2021 
Revenue$169,259  $121,244  $462,528  $323,350 
Costs and expenses       
Transaction expenses(1) 69,872   47,560   186,961   135,175 
Customer support and operations(1) 18,142   12,005   48,867   32,435 
Marketing(1) 43,337   30,365   127,807   82,639 
Technology and development(1) 36,178   18,123   95,836   44,965 
General and administrative(1) 35,504   24,539   96,355   47,429 
Depreciation and amortization 1,843   1,319   4,870   3,890 
Total costs and expenses 204,876   133,911   560,696   346,533 
Loss from operations (35,617)  (12,667)  (98,168)  (23,183)
Interest income 1,400   82   1,875   92 
Interest expense (330)  (512)  (975)  (1,048)
Other income, net 1,765   396   4,121   3,044 
Loss before provision for income taxes (32,782)  (12,701)  (93,147)  (21,095)
Provision for income taxes 287   261   1,477   1,085 
Net loss attributable to common stockholders$(33,069) $(12,962) $(94,624) $(22,180)
Net loss per share attributable to common stockholders:       
Basic and diluted$(0.20) $(0.41) $(0.57) $(0.85)
Weighted-average shares used in computing net loss per share attributable to common stockholders:       
Basic and diluted 168,604,378   31,641,400   166,517,398   26,055,903 


(1) Exclusive of depreciation and amortization, shown separately, above.

Stock-Based Compensation Expense, net:

 Three Months Ended September 30, Nine Months Ended September 30,
(in thousands) 2022  2021  2022  2021
Customer support and operations$226 $40 $596 $77
Marketing 3,352  486  7,149  1,207
Technology and development 13,238  1,698  30,959  3,522
General and administrative 8,929  2,516  29,176  4,159
Total$25,745 $4,740 $67,880 $8,965

Condensed Consolidated Balance Sheets

 September 30, December 31,
(in thousands) 2022   2021 
Current assets   
Cash and cash equivalents$376,451  $403,262 
Disbursement prefunding 155,536   119,627 
Customer funds receivable, net 114,029   67,215 
Prepaid expenses and other current assets 20,119   17,448 
Total current assets 666,135   607,552 
Restricted cash 81   51 
Property and equipment, net 10,270   9,249 
Operating lease right-of-use assets 9,420   5,302 
Other noncurrent assets, net 4,431   3,510 
Total assets$690,337  $625,664 
Liabilities and Stockholders’ Equity   
Current liabilities   
Accounts payable$8,180  $1,210 
Customer liabilities 104,861   70,483 
Accrued expenses and other current liabilities 99,573   66,683 
Operating lease liabilities 3,168   3,240 
Total current liabilities 215,782   141,616 
Operating lease liabilities, noncurrent 6,667   2,907 
Other noncurrent liabilities 1,399   813 
Total liabilities$223,848  $145,336 
Commitments and contingencies   
Stockholders’ equity   
Common stock$17  $16 
Additional paid-in capital 822,929   739,503 
Accumulated other comprehensive (loss) income (2,389)  253 
Accumulated deficit (354,068)  (259,444)
Total stockholders’ equity 466,489   480,328 
Total liabilities and stockholders’ equity$690,337  $625,664 

Condensed Consolidated Statements of Cash Flows

  Nine Months Ended September 30,
(in thousands)  2022   2021 
Cash flows from operating activities    
Net loss $(94,624) $(22,180)
Adjustments to reconcile net loss to net cash used in operating activities    
Depreciation and amortization  4,870   3,890 
Stock-based compensation expense, net  67,880   8,965 
Donation of common stock  1,972   6,933 
Other  268   360 
Changes in operating assets and liabilities:    
Disbursement prefunding  (35,909)  (7,212)
Customer funds receivable  (52,547)  (29,072)
Prepaid expenses and other assets  (3,355)  (9,491)
Operating lease right-of-use assets  2,743   2,023 
Accounts payable  6,863   1,229 
Customer liabilities  36,803   50,284 
Accrued expenses and other liabilities  40,399   16,013 
Operating lease liabilities  (3,152)  (2,317)
Net cash (used in) provided by operating activities  (27,789)  19,425 
Cash flows from investing activities    
Purchases of property and equipment  (2,197)  (1,347)
Capitalized internal-use software costs  (2,444)  (1,941)
Cash paid for acquisitions, net of cash and cash equivalents acquired  (375)   
Net cash used in investing activities  (5,016)  (3,288)
Cash flows from financing activities    
Proceeds from issuance of common stock upon initial public offering and private placements, net of underwriting discounts and commissions and other offering costs     307,094 
Repayment of non-recourse promissory note     3,060 
Proceeds from issuance of Series F convertible preferred stock, net of issuance costs     2,980 
Proceeds from exercise of stock options  8,245   7,519 
Payment of debt issuance costs     (988)
Repayments of revolving credit facility borrowings, net     (80,000)
Taxes paid related to net share settlement of equity awards  (55)   
Net cash provided by financing activities  8,190   239,665 
Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash  (2,166)  (262)
Net (decrease) increase in cash, cash equivalents and restricted cash  (26,781)  255,540 
Cash, cash equivalents, and restricted cash at beginning of period  403,313   188,075 
Cash, cash equivalents, and restricted cash at end of period $376,532  $443,615 
Supplemental disclosure of cash flow information    
Cash paid for interest $690  $936 
Cash paid for income taxes  1,397   303 
Supplemental disclosure of noncash investing and financing activities    
Operating lease right-of-use assets obtained in exchange for operating lease liabilities $7,441  $2,532 
Vesting of early exercised options  554   263 
Noncash issuance of common stock in connection with Employee Stock Purchase Plan  3,516    
Stock-based compensation expense capitalized to internal-use software  1,368    
Initial public offering and debt issuance costs incurred but not yet paid     2,287 
Conversion of redeemable convertible preferred stock to common stock in connection with initial public offering     390,687 
Reconciliation of cash, cash equivalents, and restricted cash    
Cash and cash equivalents $376,451  $443,313 
Restricted cash  81   302 
Total cash, cash equivalents, and restricted cash $376,532  $443,615 

Reconciliation of GAAP to Non-GAAP Financial Measures

Reconciliation of net loss to Adjusted EBITDA:
  Three Months Ended September 30, Nine Months Ended September 30,
(in thousands)  2022   2021   2022   2021 
Net loss $(33,069) $(12,962) $(94,624) $(22,180)
Interest expense, net  (1,070)  430   (900)  956 
Provision for income taxes  287   261   1,477   1,085 
Depreciation and amortization  1,843   1,319   4,870   3,890 
Foreign exchange gain  (1,815)  (396)  (4,171)  (3,044)
Donation of common stock  1,972   6,933   1,972   6,933 
Stock-based compensation expense, net  25,745   4,740   67,880   8,965 
Transaction costs(1)  2,385      2,385    
Adjusted EBITDA $(3,722) $325  $(21,111) $(3,395)

(1) Included in transaction costs above are approximately $0.5 million of expenses incurred in connection with the pending acquisition of Rewire (O.S.G) Research and Development Ltd. that were incurred in the three months ended June 30, 2022. We have determined it is not material to retrospectively reflect this amount in Adjusted EBITDA for prior periods; therefore we have included the full amount in the three months ended September 30, 2022, in order for year to date Adjusted EBITDA to appropriately reflect the full year impact of transaction costs in accordance with our non-GAAP policy, effective as of the third quarter of 2022.

Reconciliation of operating expenses to non-GAAP operating expenses:
  Three Months Ended September 30, Nine Months Ended September 30,
(in thousands)  2022  2021  2022  2021
Customer support and operations $18,142 $12,005 $48,867 $32,435
Excluding: Stock-based compensation expense, net  226  40  596  77
Non-GAAP customer support and operations $17,916 $11,965 $48,271 $32,358
  Three Months Ended September 30, Nine Months Ended September 30,
   2022  2021  2022  2021
Marketing $43,337 $30,365 $127,807 $82,639
Excluding: Stock-based compensation expense, net  3,352  486  7,149  1,207
Non-GAAP marketing $39,985 $29,879 $120,658 $81,432
  Three Months Ended September 30, Nine Months Ended September 30,
   2022  2021  2022  2021
Technology and development $36,178 $18,123 $95,836 $44,965
Excluding: Stock-based compensation expense, net  13,238  1,698  30,959  3,522
Non-GAAP technology and development $22,940 $16,425 $64,877 $41,443
  Three Months Ended September 30, Nine Months Ended September 30,
   2022  2021  2022  2021
General and administrative $35,504 $24,539 $96,355 $47,429
Excluding: Stock-based compensation expense, net  8,929  2,516  29,176  4,159
Excluding: Donation of common stock  1,972  6,933  1,972  6,933
Excluding: Transaction costs  2,385    2,385  
Non-GAAP general and administrative $22,218 $15,090 $62,822 $36,337


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