AM Best Managing Director Greg Williams appears as a featured guest on the “Target Topics” podcast to discuss key performance trends in the delegated underwriting authority enterprises (DUAE) market.

A recent Best’s Market Segment Report on the DUAE segment stated that 2025 marked the fifth consecutive year of direct premium growth for managing general agents (MGAs). During the episode, Williams gives an overview of year-end 2025 results for the segment, as well as how market structures are evolving and where the DUAE market is headed. Williams also discusses Best’s Performance Assessments for DUAEs, an industry-first tool that provides a framework for differentiating among DUAEs, which is a blanket term to capture MGAs, coverholders and other similar entities. Williams has been with AM Best since 2006 and is responsible for monitoring and evaluating a myriad of companies that operate in the personal lines, commercial lines and life/annuity segments in the United States and Canada. Williams was also instrumental in the development of the Best’s Performance Assessment for DUAEs.

“Target Topics” is hosted by the Target Markets Program Administrators Association (TMPAA) and covers the program business insurance segment. The episode is hosted by John Willemsen, CEO of Willemsen Advisors. TMPAA is an organization that focuses on the program insurance marketplace. To view the episode, please click here.

To view the AM Best report, titled, “Managing General Agents Adapt to Changing Demands and Added Scrutiny,” please go to http://www3.ambest.com/bestweek/purchase.asp?record_code=366132.

AM Best is a global credit rating agency, news publisher and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City. For more information, visit www.ambest.com.

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