Attorneys urge consumers to contact the firm, hold insurance company accountable for charging unreasonable rates and collecting excessive fees
Fire Insurance Exchange, an insurance group comprising Farmers Insurance Group, is under legal investigation for allegedly charging its customers unreasonable rates, collecting excessive fees and failing to disclose basic information about its operations, according to Hagens Berman.
Fire Insurance Exchange provides automobile, homeowners, personal umbrella and business owners insurance services.
Insurance Company Under Fire
In 2015, California customers sued Fire Insurance Exchange’s parent company, Farmers Insurance, alleging that the company violated state consumer protection laws and engaged in “price optimization,” the practice of assessing how likely a customer is to accept a premium increase without protest and subsequently implementing one.
Now, Hagens Berman is conducting a new investigation into Fire Insurance Exchange’s operations, and attorneys believe customers are being unlawfully overcharged for their insurance policies.
“Consumers deserve fair rates and pricing transparency,” said Robert Carey, Hagens Berman attorney leading the case on behalf of insureds. “We believe Fire Insurance Exchange has been taking advantage of its customers, and we intend to thoroughly investigate its actions and any possible recourse its insureds have.”
Hagens Berman is a global plaintiffs’ rights complex litigation law firm with a tenacious drive for achieving real results for those harmed by corporate negligence and fraud. Since its founding in 1993, the firm’s determination has earned it numerous national accolades, awards and titles of “Most Feared Plaintiff’s Firm,” MVPs and Trailblazers of class-action law. More about the law firm and its successes can be found at www.hbsslaw.com. Follow the firm for updates and news at @ClassActionLaw.