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Articles published by American Customer Satisfaction Index

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Atmos Energy Leads Energy Utilities in Customer Satisfaction as Overall Industry Remains Stable, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Specialty Retailers Give Online Merchants a Run for Their Money as Mobile Apps and In-Store Pickup Flourish Across the Sector, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Good News: Inflation and Unemployment Lower; Customer Satisfaction Up
From American Customer Satisfaction Index
Via Business Wire
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Athletic Shoes and Soft Drinks Soar to the Top of the Index, While Clorox and Procter & Gamble Shine Among Personal Care and Cleaning Products, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Capital One and Fidelity Distinguish Themselves Among Financial Services, as Disappointment With Credit Unions Continues, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Customer Satisfaction Remains Weak. So Does Consumer Spending
From American Customer Satisfaction Index
Via Business Wire
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Customer Satisfaction Stable Across Insurance Industries, With Positive Signs Coming Out of Hospitals, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Television Industry Debuts at the Top of the Index, While LG Scores ‘Best in Class’ Among Appliances, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Lexus Is the ‘Class’ of Luxury, Yet Strong Moves From Acura and Infiniti Make It a Race, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Can Declining Customer Satisfaction Help Curb Inflation?
From American Customer Satisfaction Index
Via Business Wire
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Twitter Rebounds From Disastrous Year, While Google Loses Grip on Search Engines, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Chick-fil-A Rules Restaurants for 8th Straight Year Despite Slipping Satisfaction for Fast Food Chains Overall, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Microsoft Store Tops Telecom Companies in Customer Satisfaction, While Verizon Fios Vaults Up Leaderboard in Video on Demand, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Consumer Cellular Leads Customer Satisfaction Among Wireless Carriers, as Apple Benefits from Samsung’s Stumble in the Cell Phone Market, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Decline in Customer Satisfaction Continues but at a Slower Pace, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Customer Satisfaction with Hotels Continues Free Fall, While Online Travel Agencies Bounce Back Slightly, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Customer Satisfaction with Municipal Energy Utilities Improves Despite Massive Tumble by CPS Energy, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Inflation Even Higher Than Reported, ACSI Data Suggest
From American Customer Satisfaction Index
Via Business Wire
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Citizen Satisfaction with Federal Government Services Drops to All-Time Low, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Nondurables Still Near Top of Index but Satisfaction Wavering, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Fidelity and Capital One Shine Among Financial Services, While Customers Bemoan Charles Schwab’s Online Investment Offerings, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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U.S. Customer Satisfaction Weak, But No Longer Dropping
From American Customer Satisfaction Index
Via Business Wire
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Blue Cross and Blue Shield and Kaiser Permanente Lead the Way, as Customer Satisfaction With Health Insurance Rebounds, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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HP Sets Its Sights on Apple in the PC Industry, Customers Remain Dissatisfied with Household Appliances, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Honda Races Into First and Lexus Gains Competition in Luxury, as Customer Satisfaction With Auto Industry Stays in Neutral, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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U.S. Customer Satisfaction Collapse Halted
From American Customer Satisfaction Index
Via Business Wire
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Twitter Tumbles, FOXNews.com Falls to Record-Low Satisfaction Score, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Chick-fil-A’s Satisfaction Reign Over Restaurant Segment Reaches 7 Years, but its Lead Is Shrinking, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Disney+ Stumbles, Yet Still Tops All Telecom Companies in Customer Satisfaction; Netflix’s Luster Wearing Off, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Why Does U.S. Customer Satisfaction Keep Falling?
From American Customer Satisfaction Index
Via Business Wire
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