Chronicle Journal: Finance

The AI Eye: NICE in Contact Announces Spring Release of CXone with AI Updates and Alteryx Opens Office in Tokyo

Point Roberts, WA and Vancouver, BC - April 16, 2019 ( Newswire), a global investor news source covering Artificial Intelligence (AI) brings you today's edition of The AI Eye, watching stock news, deal tracker and advancements in artificial intelligence.

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The #AI Eye: NICE (Nasdaq: $NICE) in Contact Announces Spring Release of CXone with AI Updates and Alteryx (NYSE: $AYX)Opens Office in Tokyo

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Today's Column - The AI Eye- Watching stock news, deal tracker and advancements in artificial intelligence

NICE inContact Announces Spring Release of CXone with AI Updates and Alteryx Opens Office in TokyoStocks discussed: (NasdaqGS:NICE) (NYSE:AYX)

NICE inContact, a subsidiary of NICE Ltd. (NasdaqGS:NICE), has announced the spring 2019 release of its CXone platform. The CXone will include new AI features including, "new AI self-service bot options, to new AI-infused forecasting and scheduling options to AI-powered interaction analytics that detect root cause issues of customer frustration". Paul Jarman, CEO, NICE inContact, said:

"Our latest AI innovations help companies stay one step ahead of customer expectations in the increasingly competitive experience economy. Organizations of all sizes can now leverage new and innovative AI capabilities across the unified NICE inContact CXone cloud customer experience platform to deliver better, more engaging customer and agent experiences. The NICE inContact CXone Spring 2019 release demonstrates our dedication to continuous delivery of the latest innovations, like comprehensive AI capabilities and CRM integrations, that help our customers achieve their business goals."

Alteryx, Inc. (NYSE:AYX) has expanded in the APAC market with the opening of a new office in Tokyo. The move was in response to growing demand in the region for the company's analytics and data science platform, and follows the opening of Alteryx's APAC headquarters office in Singapore last year. Ryo Yoshimura, Alteryx company president of Japan, commented:

"Japan played a key role in the digital revolution of the 20th century with unique innovations in technology and science, and is continuing this leadership as technology leaders prioritize artificial intelligence (AI) and machine learning (ML). Our Tokyo presence will enable Alteryx to better partner with Japanese organizations, closing the gap between their visions for the future and reality. We will accomplish this by providing our code-free and code-friendly platform, global community and learning resources to develop data talent quickly and create an analytics-centric culture."

U.S. Smart Grid Market to Grow 11% from 2017-2024 - With AI Adoption

A report from Global Market Insights finds that the U.S. Smart Grid market will grow from $30 billion in 2017 by 11 percent in 2024. observes that increased AI adoption in the Smart Grid market will drive growth:

"[The] Smart Grid Market is fueled by surging adoption of artificial intelligence (AI) and the influx of internet of things (IoT) in overall operations has carved a way into the electricity grid landscape, instigating the development of grid infrastructure. Smart Grid industry growth is driven by rising demand for energy and the subsequent need for efficient power supply Along with comprehending the long-term cost benefits of smart grids, global awareness pertaining to their value in environmental protection is being created, mostly from initiatives and the legislative support extended by countries."

Sam Mowers,

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