RESULTS JANUARY | DECEMBER 2018
Disclaimer This document and the Q&A session may contain forward-looking statements and information (hereinafter, the “Statements”) relating to the Telefónica Group (hereinafter, the "Company" or "Telefónica") or otherwise. These Statements may include financial forecasts and estimates based on assumptions or statements regarding plans, objectives and expectations that make reference to different matters, such as the customer base and its evolution, growth of the different business lines and of the global business, market share, possible acquisitions, divestitures or other transactions, Company’s results and other aspects related to the activity and situation of the Company. The Statements can be identified, in certain cases, through the use of words such as “forecast”, "expectation", "anticipation", “aspiration”, "purpose", "belief" or similar expressions or variations of such expressions. These Statements reflect the current views of Telefónica with respect to future events, do not represent, by their own nature, any guarantee of future fulfilment, and are subject to risks and uncertainties that could cause the final developments and results to materially differ from those expressed or implied by such Statements. These risks and uncertainties include those identified in the documents containing more comprehensive information filed by Telefónica before the different supervisory authorities of the securities markets in which its shares are listed and, in particular, the Spanish National Securities Market Commission. Except as required by applicable law, Telefónica does not assume any obligation to publicly update the Statements to adapt them to events or circumstances taking place after the date hereof, including changes in the Company's business, in its business development strategy or any other unexpected circumstance. This document and the Q&A session may contain summarized, non-audited or non-GAAP financial information. The information contained herein and therein should therefore be considered as a whole and in conjunction with all the public information regarding the Company available, including, if any, other documents released by the Company that may contain more detailed information. In October 2015, the European Securities Markets Authority (ESMA) published guidelines on Alternative Performance Measures (APM), applicable to regulated information published from July 3, 2016. Information related to APM used in this presentation are included in our consolidated financial statements and consolidated management report for the year 2018 submitted to the Spanish National Securities Market Commission (CNMV), in Note 2, page 17 of the .pdf filed. Recipients of this document are invited to read it. Neither this document nor the Q&A session nor any of their contents constitute an offer to purchase, sale or exchange any security, a solicitation of any offer to purchase, sale or exchange any security, or a recommendation or advice regarding any security.
2018 Highlights 2019 Outlook Mr. José Mª Álvarez-Pallete Chairman & CEO
2018 Highlights Gaining customers’ relevance Transforming our revenue mix Investing to reinforce our platforms Top digital customer experience, Radical transformation in demand Best technological platforms at the best technology at their service from voice to data service of our customers’ needs Demand for FFTx/Cable, LTE, Pay TV Increasing weight of high growing At the forefront of technology unabated revenues (BB and SoC) Increasing customer lifetime = Created several unicorns Pioneers in digitalisation, providing business sustainability simplification, virtualisation & AI Growth (sustainable & profitable) Strengthening financial position Dividends (sustainable & attractive) Accelerating our growth path 3rd straight year of net debt decline Returned value to shareholders Robust and sustainable FCF Organic deleverage driven by FCF Reinforced balance sheet Efficient use of investment Reshaping our asset's portfolio via Investment grade credit rating resources for sustainable growth ROCE-driven inorganic actions DESPITE TOUGH REGULATION 1
2018 proof points backing up our strategy Gaining customers’ relevance Transforming our revenue mix Investing to reinforce our platforms 356 mill accesses; stable churn 53% BB & SoC revs; +1pp y-o-y #1 fiber in Europe & Latam Excellence in value customers 35% Voice & access revs. ; -4pp y-o-y #1 virtualisation P +21% FFTx/Cable Digital Revs €7Bn; +24.0% y-o-y P #1 Shutdown +20% LTE P P +5% Pay TV Global Digital Ecosystem P Simplification programs Leadership in Digital Experience P Record CSI (Customer Satisfaction) Growth (sustainable & profitable) Strengthening financial position Dividends (sustainable & attractive) +2.4% Revs. (€48.7bn) Net debt -€2.4Bn in 2018. €41.8bn €0.40 DPS (42% FCF pay-out) P +3.2% Rev. per access (+3.8% in Q4) +11% yoy avg.debt life (9.0 yrs) €0.96 FCFS (-1.2%) P +3.5% OIBDA (€15.8bn underlying) +3 p.p. fixed rates to 74% €0.57 EPS (+2.2%) P Cost of debt 3.41% (-0.04 p.p. qoq) +8.0% OpCF P Focus on ROCE 15.1% CapEx/Sales Net debt -€3.8bn incl. post closing events (disposals of T. Centro America, +5.3% FCF ex spectrum (€5.6bn) Antares) to €40.4bn y-o-y organic variations DESPITE TOUGH REGULATION 2
Last 4 years: organic growth; growing cash; reducing debt Revenues OpCF ex-spectrum y-o-y organic €m 9000 8,027 8,320 8000 6,535 3.5% 3.4% 7000 2.4% 6000 1.3% 4,353 5000 4000 3000 FY 15 FY 16 FY 17 FY 18 2000 1000 FY 15 FY 16 FY 17 FY 18 OIBDA (0.1 p.p.) +1.0 p.p. +0.6 p.p. +0.3 p.p. Margin FCF ex-spectrum Net debt €m €Bn 49.2 48.6 incl. post 40.4 closing events 5,578 44.2 5,300 41.8 4,822 4,727 FY 15 FY 16 FY 17 FY 18 FY 15 FY 16 FY 17 FY 18 3
Financials in a nutshell FY 18 Q4 18 Reported Reported Organic Reported Reported Organic € in millions IFRS 15&9 y-o-y y-o-y IFRS 15&9 y-o-y y-o-y Revenues 48,693 (6.4%) 2.4% 12,917 (1.9%) 3.0% Profitable Growth Service revenues 43,585 (8.9%) 1.0% 11,275 (5.1%) 1.3% OIBDA Underlying 15,813 (5.0%) 4,008 (5.2%) OIBDA 15,571 (3.8%) 3.5% 3,537 (9.6%) 2.4% OIBDA margin 32.0% 0.9 p.p. 0.3 p.p. 27.4% (2.3 p.p.) (0.2 p.p). OpCF (ex-spectrum) 8,320 3.6% 8.0% 1,354 11.6% 31.1% Double-digit OpCF growth Net Income 3,331 6.4% 610 (11.9%) EPS (€) 0.57 2.2% 0.11 (11.9%) FCF 4,904 (0.9%) 1,947 13.1% FCF boost FCF (ex-spectrum) 5,578 5.3% 1,987 14.1% Net Financial Debt 41,785 (5.5%) Further ND decline Reported headlines reflect • FX swings & regulation • Hyperinflation in Argentina in Q4 & FY 18: Revs. (+€305m; -€313m), OIBDA (+€80m; -€148m) & N. Income (-€46m; -€305m) • Other special factors in Q4 & FY 18: (OIBDA: Q4: -€552m; FY: -€93m; N. Income Q4: -€606m; FY: -€811m) 4
Delivering on our commitments Operating 2018 guidance Upgraded Guidance 2018 FY 18 (organic) Growth of around 2% Revenues +2.4% (despite regulation dragging: ~-0.9 p.p.) Continues expanding around 0.5 p.p. (despite OIBDA Margin +0.3 p.p. regulation dragging ~-1.6 p.p. on OIBDA growth) CAPEX Around 15% 15.1 % ex-spectrum/Sales Solid balance sheet Additional deleveraging Improved ROCE Attractive, stable & sustainable dividend 2018 DIVIDEND €0.4/SH. CASH Dividends to be paid in 2018 calendar yr. €0.40/sh. Cash: 15/Jun/18 €0.20/sh. Interim Dec-18 €0.20/sh. Cash: 20/Dec/18 €0.20/sh. Final Jun-19 €0.20/sh. 5
Our platforms make us relevant to our customers Normalisation Cognitive 4P AURA Normalised Data AI Use Cases power 6 Countries Common dictionary of data Network deployment: FTTH CapEx optimisation Normalised APIs TV recommender: 5x Content on Demand Personalisation Digital Revenues Products & 3P SoC Revenues Personalised & Digital Services o/total rev. FY Cloud, IoT, Security Video Segmented B2C offers +31% FY 15% Complete B2B digital solutions €6.8bn +0.5% Content +24.0% MNCs global agreements +3 p.p. y-o-y <<<<<<<<<<<<<< +86% AI y-o-y organic APIs Virtualisation Automation/Cloudification Digitalisation Open Open 1P 2P E2ED level Physical UBB coverage LTE coverage Full Stack 94% EU IT & 83m 65% 30% assets 76% 70% Latam Systems premises passed Digitalised processes Cust. migrated 4.5G “Massive MIMO” +6 p.p. y-o-y +7 p.p. y-o-y (o/w 51m owned) 5G “OpenRAN” Online Charging System Network virtualised Unified fixed devices 66% >>>>>>>>>>>>>> 11 countries #1 30m 2 global centers Cust. migrated +4 p.p. y-o-y 6
FY & Q4 18 Results Mr. Ángel Vilá COO
Ongoing strong momentum Revenues Sequential improvement in Revenues & OpCF y-o-y organic • +30 bps revs. acceleration +3.6% LATAM - Services revs. (+10 bps.); mainly Brazil + Spain +3.1% +3.2% +2.6% +3.0% GROUP Handsets sales (+20bps) +2.0% +2.7% - +1.9% +2.2% EUROPE +1.6% • Both Latam and Europe revs. ramping-up +1.1% +1.2% - 60 bps Europe Q1 18 Q2 18 Q3 18 Q4 18 - 40 bps Latam +3.9% EX-REGULATION • Q4 revs. €12.9bn (€11.7bn Q3) • Outstanding Q4 OpCF (+27.1 p.p. q-o-q) OpCF (ex-spectrum) • Sustained OIBDA (Q4:+2.4%) y-o-y organic 31.1% 8.0% 3.6% 4.0% Q3 18 Q4 18 FY organic FY reported CapEx (1.3%) (6.6%) 7
B2C | Enriched portfolio, video and data boost growth Growth across regions in 2018 Larger scale in Video (‘000) y-o-y • New offers developed in convergent markets 9,821 - “M4M” new Fusión portfolio (SP Oct-18) 8,875 5,338 - Pay TV launch (ARG Oct-18) 3,537 945 - First convergent offer (PER Jan-19) - Netflix available (CHI, COL, ECU, UK, SP) OTT DTH IPTV/Cable Pay TV Total • Prepaid growth with integrated data (11%) +19% +5% - Integrated recurrent plans in all Latam (ex-MEX) (428) +835 +408 - New features foster upsell and engagement (BRA) • Mobile post-paid, flexible & personalised Recurrent data in prepay - “M4M” strategy (data & content) (COL, BRA, SP) FTTx/Cable in FBB - “Movistar Play” (OTT) in Latam; increasing loyalty (%) y-o-y (%) - Family plans (ARG, UK, BRA, CHI, GER) 67% - Flexible tariffs (UK, BRA) 64% 48% 43% 62% • Device integrated offers, innovative models Brazil - +18.8% handset revenue vs 2017 (€5.1Bn) 31% Hispam Hispam Brazil Spain Latam +17 p.p. +6 p.p. +8 p.p. >10% ARPU uplift & CLV increase 8
B2B | Differentiated proposal, relevant and distinctive growth engine Business Revenues 2018 Lego-like value proposal (€m) y-o-y organic • Integral Digital Solutions portfolio, ready to tailor 9,622 - “Digital Core“ services: Comms + Cloud + Security 4,753 4,869 - Building blocks: In-house digital services (IoT…) + leading 20% partners (AWS, MSFT, Cisco...) o/Group Revenues • Leveraged on Group’s unique global capabilities Total Corporate SME +3.4% +5.3% +1.8% Capturing a large and growing opportunity Split by Region 2018 (€Bn) y-o-y organic • FY B2B Digital Services revs. (19% of FY B2B revs.): +31.5% y-o-y 5.1 - Cloud Revenues: +21% y-o-y 4.5 - Leading infrastructure and partners - IoT revenues: +31% y-o-y - Leader in Gartner's Magic Quadrant Europe Latam - Security revenues: +66% y-o-y - Leading Security Operation Centres and brands +2.4% +4.3% 9
Digital Transformation | Customer at the centre Increase Direct customer Foster top-ups & Make payments & collections Improve experience Enhanced customer interaction for sales add-ons through own digital more efficient fulfillment and technical care experience channels and user friendly support Transforming our digital relationship with our customers delivering operational efficiency >€300M >€340M >€1.0bn Gross Savings FY 18 Gross Savings FY 19E Cumulative Savings FY 20E Agile Mindset 40% 30% 20% 10% Customer Service Digital Experience Billing & Payments Process Automation in Digital Channels in Sales • Self-management & on line • Advanced Analytics • Simplified & trustful • Automatic resolution of attention processes, specially in incidents (+30% in Spain vs • Digital marketing Latam Dec-17) • Use of Cognitive Platforms • Personalisation • E-billing (+16 p.p. in Brazil • Launch of “robots factories” • Use of App (+22% in Brazil vs • Fostering online (+8 p.p. vs 2017) 2017) Fusion online sales; 31% • -17% B2C Calls to C. Centre gross adds vs 2017) (-27% in Brazil vs 2017) • “Cost of sale reduced“ • Ommnichanel logistic and Blockchain for CPE control • “Cost to serve reduced” % of savings in FY 18 10
Spain | Competitive differentiation in a rational market Accesses ARPU growth ramps up on value strategy y-o-y Dec- 17 Dec-18 14% 15% 10% • Competitive offering underpins sound trading 9% 6% 7% 5% 6% - New “Fusión”(Oct), “O2”(Oct), Netflix (Dec) 2% - Positive contract portability (Q4 & FY) (1%) • Churn flat q-o-q (convergent, mobile contract) Convergent FBB TV FTTH Mobile Contract • Further room for “M4M” Convergent ARPU • Convergent ARPU up on better mix FY 89€ - 30% high-end base: +3 p.p. y-o-y +4.3% Convergent Revs.: y-o-y - Higher ARPU growth q-o-q despite “O2” launch +7.3% y-o-y Telefonica Closest Competitor Growth levers Pay TV uptake Fiber penetration • Differential TV increases engagement Dec- 18 y-o-y Dec- 18 y-o-y Increased football viewers (+90% Champions League - +11% audience vs last season) +8 p.p. +19 p.p. 4.1 m - 34% Pay TV penetration still below EU avg. (> 40 p.p. 3.7 m 64% opportunity) 39% • Fibre progress in coverage and connections - 21.3m FTTH premises passed (+2.1m y-o-y) Pay TV Fusion TV Fiber/Wholesale Fiber /FBB - 26% FTTH network uptake (+3 p.p. y-o-y) 80% Convergent (+5 p.p. y-o-y) FY net adds 673K 517K 11
Spain | Improved delivery: revenue acceleration, stronger cash 6th straight quarter of SR growth Service Revenues Service Revenues 6th straight quarter of SR growth y-o-y organic FY 17 FY 18 SR ex-MTR/MásMóvil • Q4 service revenues growth improved (+0.6 p.p. q-o-q) - “Consumer” (+0.6 p.p.) on convergence (+7.1% y-o-y) 1.8% 2.0% 1.0%1.3% 1.8% - “Business“ (+3.5 p.p.) on record IT sales & flat comms 1.4% 1.4% - “Wholesale & other” (-3.8 p.p.) on tough base 0.8% 0.6% (1.3%) 0.1% 0.0% (2.5%) • FY service revenues: +0.3% y-o-y (+1.7% ex-MTR/MásMóvil) (4.6%) • Tailwinds ahead: Tariffs update, promos expiry, IT, TV Q1 18 Q2 18 Q3 18 Q4 18 Consumer Business Wholesale wholesale and easing regulation/MVNO impact & Others o/ FY SR 54% 28% 18% Growing OpCF despite OpEx peak FY OIBDA, CapEx & OpCF (organic) (€m) y-o-y organic • Q4 OpEx: +3.6% y-o-y (+1.9 p.p. q-o-q); content cost peak - 297m provision (2016-18 plan; €40m extra savings run-rate) FY y-o-y (1.3%) (5.1%) +0.6% • Q4 OIBDA y-o-y: -3.2 p.p. vs Q3 5,064 - ~-2 p.p. content one-offs (calendar related) 3,467 - -1.5 p.p. new football cycle 1,597 • Benchmark organic OIBDA margin 40% in FY 18 • CapEx decline for a second year in a row OIBDA CapEx OpCF • Superior operating leverage: 27% OpCF margin Q4 y-o-y (4.4%) (23.7%) +10.9% 12
Germany | Network integration largely finalised Contract net adds Accelerating data monetisation Positive operational momentum (k) y-o-y Avg. data usage of O2 contract LTE cust • 47.1m accesses in EU largest market LTE penetration • Monetising data demand: Innovative tariff portfolio - O Free 2 4.1GB with “Boost & Connect” 1,002 3.9GB - LTE cust. 18.4m (+17% y-o-y); penetration +7 p.p. y-o-y 279 3.4GB 44% - Mobile churn improved -0.8 p.p. in Q4 (-0.2 p.p. in FY) 41% - Strong partners contribution: +62% of Q4 gross additions 40% (60% in 2018) Q4 FY Q2 18 Q3 18 Q4 18 • Step-up in network tests in H2 18: Connect magazine (+127 points y-o-y); Computer Bild (“strong LTE expansion”); Chip +50% +36% (“very good” in Hamburg & Munich) Revenues 2018 OIBDA 2018 Key financial highlights y-o-y organic y-o-y organic • MSR -0.8% y-o-y (in Q4 and FY) - MSR ex-reg -0.4% y-o-y in Q4 (flat in FY) +2.6% - Strong handset sales: +24.2% y-o-y in Q4 (+12.3% in FY) • Q4 OIBDA ex-reg. -2.8% y-o-y (+1.8% in FY) (1.0%) - FY 18 OpCF €868m (-3.7% y-o-y) (0.1%) (4.0%) Q4 FY Q4 FY €1,965m €7,320m €482m €1,834m 13
UK | Consistently outperforming the market Net adds Customer-centric (k) Postpay incl. M2M Prepay • Market-leading UK mobile operator with 32.6m accesses 284 (25.0m own brand + 7.6m MVNO partners) 117 - Strong contract net adds on the back of differentiated 84 16 propositions (+284k in Q4; +501k in FY) - Leading loyalty with lowest contract churn remaining at 1% (5) (54) (61) • 63% LTE penetration +3 p.p. y-o-y (101) (274) (245) Q4 17 Q1 18 Q2 18 Q3 18 Q4 18 Strong growth across the board Revenues 2018 OIBDA 2018 OpCF 2018 • Strong top-line growth +5.3% y-o-y in Q4 (+5.4% in FY) y-o-y organic • 10th consecutive quarter of MSR growth (+2.9% y-o-y in Q4; 16.5% 11.8% +2.8% in FY) 5.3% 5.4% • Robust Q4 OIBDA growth +23.8% y-o-y • 27.5% OIBDA margin in FY (+1.5 p.p.) • 2018 CapEx +7.1% y-o-y Q4 FY FY FY • OpCF €988m ex-spectrum in FY €1,846m €6,790m 14
Brazil | Strong operating momentum The best customer base profile Contract Net adds 2018 Prepaid Revenues 2018 (‘000) Contract MS (y-o-y) • Strengthening leadership - Contract Net adds: 3.6m (+7% vs 2017) 40.5% (12.7%) - Churn 2018: stable y-o-y 936 980 990 727 (17.5%) • Better performance in Q4 in prepaid (18.1%) - Room to continue migration to contract (22.3%) - 33m prepaid accesses (25% market share) Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 • Irreplicable assets - Best 3G+4G coverage (95% coverage; 88% 4G coverage) FTTH (Dec-18) ARPU FBB Q4 - 1,000 4.5G cities (+819k cities in 2018) (premises passed in m) FTTH connected (€) • Focus on Fiber/IPTV - Outstanding results in cities launched since 2017: 42% up take 1.3 0.6 1.9 +50% - ARPU 2018 y-o-y; FBB +11.0%, Pay TV +4.2% 8.7 7.0 1.6 15.9 10.5 Dec-17 Dec-18 ADSL Fiber 15
Brazil | Best quarterly OIBDA margin ever Revenues OpEx vs Inflation Revenue trend reversed y-o-y organic Q3 18 Q4 18 y-o-y organic cumulative • FY 18 Total Revenues: +0.3% y-o-y (+1.5 p.p. q-o-q in Q4) OpEx Inflation - MSR +1.1% (+1.0 p.p. q-o-q in Q4) 0.5% 13.0% - Better macro & prepaid 6.3% 9.2% - Solid contract performance: prepaid migration & M4M (1.0%) (1.4%) (2.8%) 17.5 p.p. - Fixed: -4.5% y-o-y (+1.9 p.p. q-o-q in Q4) - Fiber related products accelerating: Fiber revs.:+26.6%; IPTV (1.9%) (2.5%) +59.0% (4.5%) Total Service 2016 2017 2018 - B2B improving (+4.8 p.p. q-o-q) OIBDA margin (organic) FCF (under Brazil reporting criteria) 12 consecutive quarters of OpEx decline (€m) y-o-y (€m) y-o-y ex FX • FY 18 OpEx -2.0% y-o-y (Q4: -1.9%) on digitalisation & simplification FY 18 37.2% +30.2% - FY 18 CapEx (18.9% CapEx/Revenues, +0.4 p.p. y-o-y) +1.2 p.p. +2.2 p.p. +2.3 p.p. +1.8 p.p. 1,542 - Acceleration in 4G and fiber deployment +2.2 p.p. 39.1% • FY 18 OIBDA +5.6% y-o-y (+5.4% in Q4) 37.2% 1,414 36.5% • FY 18 OpCF €2,401m (+9.1% y-o-y) 36.1% FY 17 FY 18 Q1 Q2 Q3 Q4 16
South Hispam | Sustainable growth in a difficult environment Accesses (Dec-18) Growth in value; still low penetration y-o-y Penetration • 5th consecutive quarter of positive contract net adds, +860k in 50% 2018 (-565k in 2017) 28% • Focus on fiber deployment - 2.1m prem. Passed in 2018 (8.3m Dec-18); 30% FTTx take-up 8% • FY 18 OpCF ex-spectrum €624m 5% • Q4 ARGENTINA (Revs. €884m; OIBDA €252m) Contract Pay TV LTE FTTx & Cable - Consistent Revenue & OIBDA (+28.2% & 29.5% y-o-y) 40% 49% 39% 53% - 469k FTTx connections (x2 y-o-y); 30k IPTV accesses (launch in Oct-18) • Q4 CHILE (Revs. €524m; OIBDA €150m) Revenues 2018 OIBDA 2018 - Accelerating contract (+13%) & FTTx accesses (+45%). Mobile y-o-y organic OpCF Margin ARPU +0.3% y-o-y after 6 Qs decreasing +8.3% Efficiencies boosting OIBDA: +11.2% y-o-y; margin +3.8 p.p. 11.1% - 9.6% 7.4% 8.1% • Q4 PERU (Revs. €528m; OIBDA €60m) - Accelerating contract (+5%) & FTTx/cable accesses (+42%) - Positive revenue growth ex-regulation (+3.1%). OIBDA -37.1% Q4 FY Q4 FY affected by intense competition 24.3% 25.7% (0.9 p.p.) (0.4 p.p.) 17
North Hispam | Regulation and competition dragging growth Accesses Outstanding FY OpCF (+18%) in a difficult environment Dec-18 y-o-y Penetration 2.4x • Value growth offseting Mexico headwinds - Contract accesses y-o-y growth in COL, MEX & CAM 43% - 304k FTTx connections (x2.4 y-o-y); 27% FTTx take up • FY 18 OpCF ex-spectrum €260m 5% 3% • FY 18 OIBDA margin organic: 27.4% (-2.3 p.p.) Contract Pay TV LTE FTTx • Q4 COLOMBIA (Revs. €363m; OIBDA €148m) 15% 77% 30% 23% - Sound growth in contract (+3%), prepaid (+9%) and Pay TV (+3%) - Commercial success, efficiencies & CapEx rationalisation led OpCF x2 (€364m in FY) Revenues 2018 OIBDA 2018 • Q4 MEXICO (Revs. €308m; OIBDA €13m) y-o-y organic ex-Reg Ex -MEX - Commercial traction in both prepaid (+5%) & contract (+8%) - Revenue & OIBDA (-6.3% & -78.9% y-o-y) highly affected by (2.4%) (1.2%) regulation, competition & spectrum fees (8.7%) • Q4 CAM (Revs. €228m; OIBDA €94m) (15.8%) - Strong acceleration in contract access (+15% y-o-y) Q4 FY Q4 FY - OpCF FY €172m, +25.2% (0.8%) +0.8% (9.6%) (1.3%) (0.7%) +1.0% +4.9% +2.7% 18
Telxius | Crystallising value from premium infrastructure Growing asset portfolio Towers Tenants # Net adds # Net adds • Increased traction in Towers - 291 new tenants in Q4; largest quarterly gain in 2018 22,639 Q4 FY Q4 FY - Higher tenancy ratio: 1.36 (+0.01x q-o-q; +0.03x y-o-y) 16,679 +291 +920 +125 • Commercial momentum in Cable +391 - New cables BRUSA (US-Brazil) and MAREA (US-Spain) fully on service - Ongoing capacity sales Dec-18 Dec-18 Revenues 2018 OIBDA 2018 Increasing revenue and cash flow y-o-y organic Ex-BRUSA effect y-o-y organic Ex-BRUSA effect margin • Healthy service revenues growth in Q4 +4.9% +4.6% -Towers: +10% y-o-y +11.6% -Cable: +2% y-o-y +10.2% +5.5% +6.3% • Capital intensity down (-6.3% y-o-y in FY); new cables are already completed • Robust FY 18 OpCF (+33.9% y-o-y; €189m) Q4 FY Q4 FY €195m €792m €91m €370m Ex-BRUSA 47.2% (0.2 p.p.) 19
FY & Q4 18 Results Ms. Laura Abasolo CFCO
Q4 OIBDA & Net income special factors Q4 impacts in OIBDA -€472m Q4 impacts in Net Income -€651m 80 54 (46) (101) (262) (242) (242) (651) (363) (472) Hyperinflation Others Impairment Restructuring TOTAL Hyperinflation Others Restructuring Impairment TOTAL Mex Provisions factors Provisions Mex factors • Restructuring costs: enhancing profitability and FCF going forward - OIBDA: (SPA -€297m; GER -€38m, BRA -€19m; PER -€18m, CHI -€7m; COL -€6m; MEX -€5m, ECU -€3m; Others +€29m) • Capital gains on towers - OIBDA: Towers: CAM +€16m; COL +€3m • Capital loss on sale of Catsa in Spain (-€3m OIBDA) • Mexican impairment (€-242m OIBDA) - T. Mexico DTA de-recognition (-€28m Net Income) • Hyperinflation in ARG (+€80m OIBDA, -€46m Net Income) 20
FY Net income surpassed €3.3bn; EPS €0.57 FY 2018 €m (3.8%) reported 15,571 9,049 (4.0%) reported +6.4% reported 6,522 4 (955) (1,621) (619) 3,331 OIBDA D&A OI Associates Net financial Taxes Minorities Net Income expenses EPS +2.2% reported Underlying EPS €0.81 +9.0% 21
Managing FX headwinds OIBDA Lower drag from FX in Q4 €m • FX (ex. hyperinflation) reduced y-o-y (93) 1,137 (1,511) 16,187 (148) -Revs. (Q4: -7.2 p.p.; FY: -8.2 p.p.) 15,571 -OIBDA (Q4: -7.8 p.p.; FY: -9.3 p.p.) • Positive contribution from hyperinflation in Q4 FY 17 Other Organic FX Hyperinfl. FY 18 • Solid organic contribution special evolution factors Reported (3.8%) y-o-y OIBDA FX impact significantly reduced at FCF FX reduces OpEx FX reduces CapEx, FX reduces • FX deducting -€4,252m; -€1,511m and -€508m in Revs., OIBDA Taxes & others NDebt and FCF respectively • FX reduced net debt (-€213m 12M rolling) Revenues OIBDA FCF Net Debt -€4,252m -€1,511m -€508m -€213m 12M rolling 22
Strong FCF; mid-single digit growth in FY ex-spectrum FCF ex-spectrum 2018 FCF ex-spectrum growing on improved business performance €m +5.3% y-o-y €m 5,578 8,320 79 +14.1% y-o-y +5.3% y-o-y 1,987 1,588 1,435 (1,636) 5,578 579 4,904 (1,184) (674) Q1 Q2 Q3 Q4 FY FCF reported 550 998 1,420 1,947 4,904 OpCF WC Interest Taxes, FCF Spectrum FCF ex-spectrum payments minorities ex-spectrum paid & paid +13.1% y-o-y -0.9% y-o-y Others Net financial debt (7th Q in a row declining) FCF/sh. 2018 €Bn -2.4 € 0.13 -0.9 0.96 0.85 44.2 44.0 43.6 42.6 41.8 0.40 0.32 0.11 Dec-17 Mar-18 Jun-18 Sep-18 Dec-18 Total interest Europe FCF Hybrids Total Spectrum Dividend ex-Financial Payments payments (before taxes) 23
Steady net debt reduction out of strong FCF Net Financial Debt €m € Bn -2,445 ND/OIBDA ND/OIBDA ND/OIBDA 2.66x 2.65x 2.61x 44,230 (4,904) 775 (392) (532) 2,608 41,785 (1.4) 40.4 Dec-17 FCF Shareholder Pre-retirement Net financial FX & Dec-18 Post-closing Dec-18 remun. (incl. commitments investments Others events including post- closing events hybrid coupons and LME) 8,320 79 (1,636) (865) (994) 4,904 OpCF ex- Working Net interest Tax Dividend to minorities, FCF spectrum capital payment spectrum & others accrued Post-closing events: sale of T. Central America and Antares 24
Strong liquidity thanks to attractive long-term financing Sources of long-term financing Net Debt maturities FY 2018 & 2019 YTD | €Bn Dec-18 | €Bn; not considering hybrid NC dates 5.5 13.5 74% debt Avg. debt life in fixed rates 9.0 years 2.3 1.1 5.5 5.6 2.0 Cash > gross 1.6 maturities 1.0 2019E 2020E 2021E Green Bond USD Bonds € Bonds Financing at Hybrids Bank Total Subsidiaries Refinancing Liquidity position Interest payment costs Dec-18 | €Bn Dec-18 97% LT 12.2 20.1 (0.04 p.p.) 3.45% 7.9 3.41% Cash position Undrawn credit Liquidity position Sep-18 Dec-18 lines & synd. credit facilities 25
Conclusion Mr. José Mª Álvarez-Pallete Chairman & CEO 31
2019 guidance Operating 2019 guidance Guidance 2019E (organic) Revenues Around +2% Sustainable revenue & OIBDA growth despite regulation OIBDA Around +2% CapEx / Sales Around 15% ex-spectrum CapEx rationality Attractive, stable & sustainable dividend 2019 DIVIDEND €0.4/SH. CASH Dividends to be paid in 2019 calendar yr. €0.40/sh. Interim Dec-19 €0.20/sh. Cash: Jun/19 €0.20/sh. Cash: Dec/19 €0.20/sh. Final Jun-20 €0.20/sh. 26
Summary 2018 • Focus and invest in transformation • Leading the pack in digitalisation, virtualisation & AI • Upgrade customer base; clear drive towards FTTx and 4G • Sustainable organic growth; margin expansion; further deleverage on robust FCF • Growth & returns; leveraging our differential assets and our global capabilities 2019 • Network transformation enables to better customer experience, regain differentiation • Monetisation of our leading value proposition • Capture benefits of digitalisation efforts; flexibility to reallocate resources across footprint • Increase ROCE 27
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