HRB 2015.01.31 10Q
Table of Contents

 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
 
 
þ
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
 
For the quarterly period ended January 31, 2015
 
 
OR
¨

 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
 
For the transition period from             to             
Commission file number 1-6089
H&R Block, Inc.
(Exact name of registrant as specified in its charter)
MISSOURI
 
44-0607856
(State or other jurisdiction of
 
(I.R.S. Employer
incorporation or organization)
 
Identification No.)
One H&R Block Way, Kansas City, Missouri 64105
(Address of principal executive offices, including zip code)
(816) 854-3000
(Registrant's telephone number, including area code)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes þ     No ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
Yes þ     No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act. (Check one)
Large accelerated filer þ          Accelerated filer ¨         Non-accelerated filer ¨         Smaller reporting company ¨
(Do not check if a smaller reporting company)
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes ¨    No  þ
The number of shares outstanding of the registrant's Common Stock, without par value, at the close of business on February 28, 2015: 275,248,147 shares.
 


Table of Contents

Form 10-Q for the Period Ended January 31, 2015

Table of Contents

 
 
 
 
 
Consolidated Statements of Operations and Comprehensive Income (Loss)
 
 
Three and nine months ended January 31, 2015 and 2014
1
 
 
 
 
Consolidated Balance Sheets
 
 
As of January 31, 2015, January 31, 2014 and April 30, 2014
 
 
 
 
Condensed Consolidated Statements of Cash Flows
 
 
Nine months ended January 31, 2015 and 2014
 
 
 
 
Notes to Consolidated Financial Statements
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Legal Proceedings
 
 
 
Risk Factors
 
 
 
Unregistered Sales of Equity Securities and Use of Proceeds
 
 
 
Item 3.
Defaults Upon Senior Securities
 
 
 
Item 4.
Mine Safety Disclosures
 
 
 
 
 
 
Exhibits
 
 
 
 


Table of Contents

PART I    FINANCIAL INFORMATION
ITEM 1.
FINANCIAL STATEMENTS
CONSOLIDATED STATEMENTS OF OPERATIONS
AND COMPREHENSIVE LOSS
(unaudited, in 000s, except 
per share amounts)
 
 
 
Three months ended January 31,
 
Nine months ended January 31,
 
 
2015

 
2014

 
2015

 
2014

 
 
 
 
 
 
 
 
 
REVENUES:
 
 
 
 
 
 
 
 
Service revenues
 
$
406,441

 
$
138,613

 
$
637,356

 
$
358,845

Royalty, product and other revenues
 
63,335

 
23,788

 
81,905

 
43,268

Interest income
 
39,298

 
37,369

 
58,027

 
59,192

 
 
509,074

 
199,770

 
777,288

 
461,305

OPERATING EXPENSES:
 
 
 
 
 
 
 
 
Cost of revenues:
 
 
 
 
 
 
 
 
Compensation and benefits
 
186,656

 
160,830

 
307,892

 
267,668

Occupancy and equipment
 
92,303

 
88,387

 
263,235

 
249,481

Provision for bad debt and loan losses
 
39,283

 
31,420

 
44,032

 
45,760

Depreciation and amortization
 
29,181

 
25,267

 
82,695

 
65,982

Other
 
47,255

 
43,761

 
116,247

 
124,087

 
 
394,678

 
349,665

 
814,101

 
752,978

Selling, general and administrative:
 
 
 
 
 
 
 
 
Marketing and advertising
 
87,569

 
77,943

 
108,227

 
98,667

Compensation and benefits
 
60,380

 
60,211

 
175,697

 
168,076

Depreciation and amortization
 
14,110

 
6,544

 
33,211

 
15,371

Other selling, general and administrative
 
27,488

 
29,750

 
66,991

 
83,123


 
189,547

 
174,448

 
384,126

 
365,237

Total operating expenses
 
584,225

 
524,113

 
1,198,227

 
1,118,215

 
 
 
 
 
 
 
 
 
Other expense, net
 
6,666

 
9,610

 
9,629

 
13,295

Interest expense on borrowings
 
9,048

 
13,872

 
36,686

 
41,476

Loss from continuing operations before income tax benefit
 
(90,865
)
 
(347,825
)
 
(467,254
)
 
(711,681
)
Income tax benefit
 
(55,554
)
 
(135,074
)
 
(209,865
)
 
(282,645
)
Net loss from continuing operations
 
(35,311
)
 
(212,751
)
 
(257,389
)
 
(429,036
)
Net income (loss) from discontinued operations,
net of tax (benefits) of $(1,016), ($1,164),
$(4,814) and ($3,591)
 
(1,637
)
 
(1,960
)
 
(7,789
)
 
(5,805
)
NET LOSS
 
$
(36,948
)
 
$
(214,711
)
 
$
(265,178
)
 
$
(434,841
)
 
 
 
 
 
 
 
 
 
BASIC AND DILUTED LOSS PER SHARE:
 
 
 
 
 
 
 
 
Continuing operations
 
$
(0.13
)
 
$
(0.78
)
 
$
(0.94
)
 
$
(1.57
)
Discontinued operations
 

 

 
(0.03
)
 
(0.02
)
Consolidated
 
$
(0.13
)
 
$
(0.78
)
 
$
(0.97
)
 
$
(1.59
)
 
 
 
 
 
 
 
 
 
DIVIDENDS DECLARED PER SHARE
 
$
0.20

 
$
0.20

 
$
0.60

 
$
0.60

 
 
 
 
 
 
 
 
 
COMPREHENSIVE INCOME (LOSS):
 
 
 
 
 
 
 
 
Net loss
 
$
(36,948
)
 
$
(214,711
)
 
$
(265,178
)
 
$
(434,841
)
Unrealized gains (losses) on securities, net of taxes:
 
 
 
 
 
 
 
 
Unrealized holding gains (losses) arising during the period
 
2,147

 
(2,926
)
 
6,917

 
(9,503
)
Reclassification adjustment for gains included in income
 

 

 
(15
)
 

Change in foreign currency translation adjustments
 
(9,987
)
 
(3,313
)
 
(13,342
)
 
(5,823
)
Other comprehensive loss
 
(7,840
)
 
(6,239
)
 
(6,440
)
 
(15,326
)
Comprehensive loss
 
$
(44,788
)
 
$
(220,950
)
 
$
(271,618
)
 
$
(450,167
)
 
 
 
 
 
 
 
 
 
See accompanying notes to consolidated financial statements.

H&R Block, Inc. | Q3 FY2015 Form 10-Q
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CONSOLIDATED BALANCE SHEETS
 
(unaudited, in 000s, except 
share and per share amounts)
 
As of
 
January 31, 2015

 
January 31, 2014

 
April 30, 2014

 
 


 


 
 
ASSETS
 
 
 
 
 
 
Cash and cash equivalents
 
$
1,321,134

 
$
437,404

 
$
2,185,307

Cash and cash equivalents - restricted
 
51,085

 
44,855

 
115,319

Receivables, less allowance for doubtful accounts of $49,859, $42,716 and $52,578
 
777,453

 
677,221

 
191,618

Prepaid expenses and other current assets
 
260,802

 
345,231

 
198,267

Investments in available-for-sale securities
 
367,845

 

 
423,495

Total current assets
 
2,778,319

 
1,504,711

 
3,114,006

Mortgage loans held for investment, less allowance for loan losses of $9,375, $11,563 and $11,272
 
245,663

 
282,149

 
268,428

Investments in available-for-sale securities
 
7,883

 
443,770

 
4,329

Property and equipment, at cost less accumulated depreciation and amortization of $509,039, $469,733 and $446,049
 
308,805

 
314,565

 
304,911

Intangible assets, net
 
443,329

 
318,719

 
355,622

Goodwill
 
442,961

 
437,386

 
436,117

Other assets
 
151,981

 
213,987

 
210,116

Total assets
 
$
4,378,941

 
$
3,515,287

 
$
4,693,529

LIABILITIES AND STOCKHOLDERS' EQUITY
 
 
 
 
 
 
LIABILITIES:
 
 
 
 
 
 
Commercial paper borrowings
 
$
591,486

 
$
194,984

 
$

Customer banking deposits
 
1,286,216

 
806,887

 
769,785

Accounts payable, accrued expenses and other current liabilities
 
472,490

 
520,121

 
569,007

Accrued salaries, wages and payroll taxes
 
118,512

 
108,583

 
167,032

Accrued income taxes
 
1,619

 
23,375

 
406,655

Current portion of long-term debt
 
781

 
400,570

 
400,637

Total current liabilities
 
2,471,104

 
2,054,520

 
2,313,116

Long-term debt
 
505,460

 
505,959

 
505,837

Other noncurrent liabilities
 
255,992

 
268,049

 
318,027

Total liabilities
 
3,232,556

 
2,828,528

 
3,136,980

COMMITMENTS AND CONTINGENCIES
 


 


 


STOCKHOLDERS' EQUITY:
 
 
 
 
 
 
Common stock, no par, stated value $.01 per share, 800,000,000 shares authorized, shares issued of 316,628,110
 
3,166

 
3,166

 
3,166

Convertible preferred stock, no par, stated value $0.01 per share, 500,000 shares authorized
 

 

 

Additional paid-in capital
 
778,845

 
762,102

 
766,654

Accumulated other comprehensive income (loss)
 
(1,263
)
 
(4,776
)
 
5,177

Retained earnings
 
1,158,376

 
734,233

 
1,589,297

Less treasury shares, at cost
 
(792,739
)
 
(807,966
)
 
(807,745
)
Total stockholders' equity
 
1,146,385

 
686,759

 
1,556,549

Total liabilities and stockholders' equity
 
$
4,378,941

 
$
3,515,287

 
$
4,693,529

 
 
 
 
 
 
 
See accompanying notes to consolidated financial statements.

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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
 
(unaudited, in 000s)
 
Nine months ended January 31,
 
2015

 
2014

 
 
 
 
 
NET CASH USED IN OPERATING ACTIVITIES
 
$
(1,247,200
)
 
$
(1,120,322
)
 
 
 
 
 
CASH FLOWS FROM INVESTING ACTIVITIES:
 
 
 
 
Purchases of available-for-sale securities
 
(100
)
 
(45,158
)
Maturities of and payments received on available-for-sale securities
 
68,013

 
72,502

Principal payments on mortgage loans held for investment, net
 
18,098

 
35,320

Capital expenditures
 
(98,876
)
 
(125,654
)
Payments made for business acquisitions, net of cash acquired
 
(112,163
)
 
(37,865
)
Proceeds received on notes receivable
 

 
64,865

Franchise loans:
 
 
 
 
Loans funded
 
(48,013
)
 
(62,039
)
Payments received
 
34,164

 
17,893

Other, net
 
6,179

 
12,227

Net cash used in investing activities
 
(132,698
)
 
(67,909
)
 
 
 
 
 
CASH FLOWS FROM FINANCING ACTIVITIES:
 
 
 
 
Repayments of commercial paper and other short-term borrowings
 
(457,576
)
 
(80,930
)
Proceeds from issuance of commercial paper and other short-term borrowings
 
1,049,062

 
275,914

Repayments of long-term debt
 
(400,000
)
 

Customer banking deposits, net
 
515,015

 
(124,947
)
Dividends paid
 
(164,905
)
 
(164,134
)
Proceeds from exercise of stock options
 
16,026

 
28,083

Other, net
 
(26,348
)
 
(35,919
)
Net cash provided by (used in) financing activities
 
531,274

 
(101,933
)
 
 
 
 
 
Effects of exchange rate changes on cash
 
(15,549
)
 
(20,016
)
 
 
 
 
 
Net decrease in cash and cash equivalents
 
(864,173
)
 
(1,310,180
)
Cash and cash equivalents at beginning of the period
 
2,185,307

 
1,747,584

Cash and cash equivalents at end of the period
 
$
1,321,134

 
$
437,404

 
 
 
 
 
SUPPLEMENTARY CASH FLOW DATA:
 
 
 
 
Income taxes paid, net of refunds received
 
$
201,374

 
$
87,672

Interest paid on borrowings
 
43,561

 
43,297

Interest paid on deposits
 
523

 
1,696

Transfers of foreclosed loans to other assets
 
3,240

 
6,389

Accrued additions to property and equipment
 
1,986

 
4,113

Conversion of investment in preferred stock to available-for-sale common stock
 
5,000

 

Transfer of mortgage loans held for investment to held for sale
 

 
7,608

 
 
 
 
 
See accompanying notes to consolidated financial statements.



H&R Block, Inc. | Q3 FY2015 Form 10-Q
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS                  (unaudited)
NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
BASIS OF PRESENTATION The consolidated balance sheets as of January 31, 2015 and 2014, the consolidated statements of operations and comprehensive income (loss) for the three and nine months ended January 31, 2015 and 2014, and the condensed consolidated statements of cash flows for the nine months ended January 31, 2015 and 2014 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations and cash flows as of January 31, 2015 and 2014 and for all periods presented have been made.
"H&R Block," "the Company," "we," "our" and "us" are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context.
Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the U. S. (GAAP) have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 2014 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of April 30, 2014 or for the year then ended are derived from our April 30, 2014 Annual Report to Shareholders on Form 10-K.
MANAGEMENT ESTIMATES The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses arising from our discontinued mortgage business, contingent losses associated with pending claims and litigation, valuation allowances on deferred tax assets, reserves for uncertain tax positions and related matters. Estimates have been prepared based on the best information available as of each balance sheet date. As such, actual results could differ materially from those estimates.
SEASONALITY OF BUSINESS Our operating revenues are seasonal in nature with peak revenues typically occurring in the months of January through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.
DISCONTINUED OPERATIONS – Our discontinued operations include the results of operations of Sand Canyon Corporation, previously known as Option One Mortgage Corporation (including its subsidiaries, collectively, SCC), which exited its mortgage business in fiscal year 2008. See notes 13 and 14 for additional information on litigation, claims and other loss contingencies related to our discontinued operations.
NOTE 2: H&R BLOCK BANK
In April 2014, our subsidiaries, H&R Block Bank (HRB Bank) and Block Financial LLC, the sole shareholder of HRB Bank (Block Financial), entered into a definitive Purchase and Assumption Agreement (P&A Agreement) with BofI Federal Bank, a federal savings bank (BofI). The P&A Agreement is subject to various closing conditions, including the receipt of certain required approvals, entry into certain additional agreements, and the fulfillment of various other customary conditions. If the closing conditions (including regulatory approvals) are satisfied, we will complete a transaction in which we will sell assets and assign certain liabilities, including all of HRB Bank's deposit liabilities, to BofI (P&A Transaction). As previously disclosed, the parties to the P&A Agreement entered into a Letter Agreement, effective October 23, 2014 (October Letter Agreement), which, among other things, extended the date after which any party is permitted to terminate the P&A Agreement from October 31, 2014 to May 31, 2015. The October Letter Agreement was filed as an exhibit to our Current Report on Form 8-K on October 23, 2014. The parties to the P&A Agreement entered into another Letter Agreement, effective February 12, 2015 (February Letter Agreement), which, among other things, extended the date after which any party is permitted to terminate the P&A Agreement from May 31, 2015 to July 31, 2015 and set the date of closing as June 30, 2015, unless otherwise agreed by the parties. The February Letter Agreement was filed as an exhibit to our Current Report on Form 8-K on February 13, 2015.
Due to the lack of regulatory approval, we continue to offer financial services products to our clients through HRB Bank during the 2015 tax season.

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Upon the closing of the P&A Transaction, we will make a cash payment to BofI for the difference in the carrying value of assets sold and the carrying value of liabilities (including deposit liabilities) transferred. The amount of the cash payment made at closing will primarily be equal to the carrying value of the liabilities to be transferred since the carrying value of the assets to be transferred is immaterial. Pursuant to the February Letter Agreement, the parties have set the date of closing as June 30, 2015, unless otherwise agreed by the parties. Due to the seasonality of our business, the timing of any closing of the P&A Transaction will impact the amount of deposit liabilities transferred. Assuming the P&A Transaction closes on June 30, 2015, we estimate that our cash payment to BofI will equal approximately $425 million to $575 million. In connection with the closing we intend to liquidate the available-for-sale (AFS) securities held by HRB Bank, which totaled $368 million at January 31, 2015.
In connection with the additional agreements expected to be entered into upon the closing of the P&A Transaction, BofI would offer H&R Block-branded financial products distributed by the Company to the Company's clients. An operating subsidiary of the Company would provide certain marketing, servicing and operational support to BofI with respect to such financial products.
The P&A Transaction is part of a three-step transaction pursuant to which the Company plans to divest HRB Bank (Divestiture Transaction), including: (1) the conversion of HRB Bank from a federal savings bank to a national bank; (2) the sale of certain HRB Bank assets to and assignment of certain liabilities (including all deposit liabilities) to BofI in the P&A Transaction; and (3) the merger of HRB Bank with and into Block Financial.
H&R Block, Inc., H&R Block Group, Inc. and Block Financial (our Holding Companies) are savings and loan holding companies (SLHCs) because they control HRB Bank. By consummating the Divestiture Transaction, our Holding Companies would cease to be SLHCs and would no longer be subject to regulation by the Board of Governors of the Federal Reserve System (Federal Reserve) as SLHCs or to the regulatory capital requirements applicable to SLHCs.
The obligations of the parties to complete the P&A Transaction are subject to the fulfillment of numerous conditions, including regulatory approval. We cannot be certain when or if the conditions to the P&A Transaction will be satisfied, or whether the P&A Transaction will be completed. In addition, there may be changes to the terms and conditions of the P&A Agreement and other contemplated agreements as part of the regulatory approval process.
NOTE 3: LOSS PER SHARE AND STOCKHOLDERS' EQUITY
LOSS PER SHARE – Basic and diluted loss per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a loss from continuing operations. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 5.3 million shares for the three and nine months ended January 31, 2015, and 5.7 million shares for the three and nine months ended January 31, 2014, as the effect would be antidilutive due to the net loss from continuing operations during those periods.

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The computations of basic and diluted earnings per share from continuing operations are as follows:
(in 000s, except per share amounts)
 
 
 
Three months ended January 31,
 
Nine months ended January 31,
 
 
2015

 
2014

 
2015

 
2014

Net loss from continuing operations attributable to shareholders
 
$
(35,311
)
 
$
(212,751
)
 
$
(257,389
)
 
$
(429,036
)
Amounts allocated to participating securities
 
(105
)
 
(88
)
 
(291
)
 
(242
)
Net loss from continuing operations attributable to common shareholders
 
$
(35,416
)
 
$
(212,839
)
 
$
(257,680
)
 
$
(429,278
)
 
 
 
 
 
 
 
 
 
Basic weighted average common shares
 
275,190

 
274,110

 
274,957

 
273,699

Potential dilutive shares
 

 

 

 

Dilutive weighted average common shares
 
275,190

 
274,110

 
274,957

 
273,699

 
 
 
 
 
 
 
 
 
Loss per share from continuing operations attributable to common shareholders:
 
 
 
 
 
 
 
 
Basic
 
$
(0.13
)
 
$
(0.78
)
 
$
(0.94
)
 
$
(1.57
)
Diluted
 
(0.13
)
 
(0.78
)
 
(0.94
)
 
(1.57
)
STOCK-BASED COMPENSATION – During the nine months ended January 31, 2015, we acquired 0.3 million shares of our common stock at an aggregate cost of $10.4 million. These shares represent shares swapped or surrendered to us in connection with the vesting or exercise of stock-based awards. During the nine months ended January 31, 2014, we acquired 0.2 million shares at an aggregate cost of $6.0 million for similar purposes.
During the nine months ended January 31, 2015 and 2014, we issued 1.3 million and 1.8 million shares of common stock, respectively, due to the vesting or exercise of stock-based awards.
During the nine months ended January 31, 2015, we granted equity awards equivalent to 1.0 million shares under our stock-based compensation plans, consisting primarily of nonvested units. Nonvested units generally either vest over a three-year period with one-third vesting each year or cliff vest at the end of a three-year period. Stock-based compensation expense of our continuing operations totaled $6.1 million and $20.7 million for the three and nine months ended January 31, 2015, respectively, and $4.7 million and $15.5 million for the three and nine months ended January 31, 2014, respectively. As of January 31, 2015, unrecognized compensation cost for stock options totaled $0.3 million, and for nonvested shares and units totaled $37.2 million.

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OTHER COMPREHENSIVE INCOME Components of other comprehensive income include foreign currency translation adjustments and the change in net unrealized gains or losses on AFS marketable securities, and are as follows:
(in 000s)
 
 
 
Foreign Currency
Translation Adjustments

 
Unrealized Gain (Loss)
on AFS Securities

 
Total

Balances as of May 1, 2014
 
$
3,334

 
$
1,843

 
$
5,177

Other comprehensive income (loss) before reclassifications:
 
 
 
 
 
 
Gross gains (losses) arising during the year
 
(13,342
)
 
11,389

 
(1,953
)
Income taxes
 

 
4,472

 
4,472

 
 
(13,342
)
 
6,917

 
(6,425
)
Amounts reclassified to net income:
 
 
 
 
 
 
Gross amount reclassified
 

 
(24
)
 
(24
)
Income taxes
 

 
(9
)
 
(9
)
 
 

 
(15
)
 
(15
)
Net other comprehensive income (loss)
 
(13,342
)
 
6,902

 
(6,440
)
Balances as of January 31, 2015
 
$
(10,008
)
 
$
8,745

 
$
(1,263
)
 
 
 
 
 
 
 
Balances as of May 1, 2013
 
$
6,809

 
$
3,741

 
$
10,550

Other comprehensive income (loss) before reclassifications:
 
 
 
 
 
 
Gross losses arising during the year
 
(5,823
)
 
(15,709
)
 
(21,532
)
Income taxes
 

 
(6,206
)
 
(6,206
)
Net other comprehensive loss
 
(5,823
)
 
(9,503
)
 
(15,326
)
Balances as of January 31, 2014
 
$
986

 
$
(5,762
)
 
$
(4,776
)
 
 
 
 
 
 
 
Gross amounts reclassified out of accumulated other comprehensive income are included in other expense, net in the consolidated statements of operations.
NOTE 4: RECEIVABLES
Receivables consist of the following:
(in 000s)
 
As of
 
January 31, 2015
 
January 31, 2014
 
April 30, 2014
 
 
Short-term

 
Long-term
 
Short-term

 
Long-term

 
Short-term

 
Long-term

Loans to franchisees
 
$
71,420

 
$
84,770

 
$
104,841

 
$
114,676

 
$
63,716

 
$
90,747

Receivables for tax preparation and related fees
 
234,056

 

 
73,575

 

 
45,619

 

Cash Back® receivables
 
7,130

 

 
10,099

 

 
48,812

 

Emerald Advance lines of credit
 
370,041

 
2,254

 
444,590

 
5,555

 
20,577

 
3,862

Royalties from franchisees
 
68,486

 

 
30,309

 

 
9,978

 

Other
 
76,179

 
15,404

 
56,523

 
23,384

 
55,494

 
17,186

 
 
827,312

 
102,428

 
719,937

 
143,615

 
244,196

 
111,795

Allowance for doubtful accounts
 
(49,859
)
 

 
(42,716
)
 
(2,531
)
 
(52,578
)
 

 
 
$
777,453

 
$
102,428

 
$
677,221

 
$
141,084

 
$
191,618

 
$
111,795

 
 
 
 
 
 
 
 
 
 
 
 
 
We recognize revenue for tax preparation services when tax returns are electronically filed. As of January 31, 2014, we did not recognize revenue and related receivables for 1.8 million tax returns. Balances presented above as short-term are included in receivables, while the long-term portions are included in other assets in the consolidated balance sheets.
LOANS TO FRANCHISEES Franchisee loan balances as of January 31, 2015 and 2014 and April 30, 2014, consisted of $100.3 million, $132.3 million and $109.1 million, respectively, in term loans made primarily to finance the purchase

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of franchises and $55.9 million, $87.2 million and $45.4 million, respectively, in revolving lines of credit primarily for the purpose of funding off-season working capital needs.
As of January 31, 2015 and 2014, loans with a principal balance of $1.4 million and $0.6 million, respectively, were more than 30 days past due, while we had no loans more than 30 days past due at April 30, 2014. We had no loans to franchisees on non-accrual status.
CANADIAN CASH BACK® PROGRAM Refunds advanced under the Cash Back program are not subject to credit approval, therefore the primary indicator of credit quality is the age of the receivable amount. Cash Back amounts are generally received within 60 days of filing the client's return. As of January 31, 2015 and 2014 and April 30, 2014, $0.3 million, $0.5 million and $1.9 million of Cash Back balances were more than 60 days old, respectively.
H&R BLOCK EMERALD ADVANCE® LINES OF CREDIT We review the credit quality of our H&R Block Emerald Advance® lines of credit (EA) receivables based on pools, which are segregated by the year of origination, with older years being deemed more unlikely to be repaid. These amounts as of January 31, 2015, by year of origination, are as follows:
(in 000s)
 
Credit Quality Indicator – Year of origination:
 
 
2015
 
$
342,461

2014
 
3,374

2013
 
1,472

2012 and prior
 
4,171

Revolving loans
 
20,817

 
 
$
372,295

 
 
 
As of January 31, 2015 and 2014 and April 30, 2014, $19.5 million, $25.7 million and $20.7 million of EAs were on non-accrual status and classified as impaired, or more than 60 days past due, respectively.
ALLOWANCE FOR DOUBTFUL ACCOUNTS Activity in the allowance for doubtful accounts for our short-term and long-term receivables for the nine months ended January 31, 2015 and 2014 is as follows:
(in 000s)
 
 
 
EAs

 
Loans to 
Franchisees

 
Cash Back ®

 
All Other

 
Total

Balances as of May 1, 2014
 
$
7,530

 
$

 
$
3,002

 
$
42,046

 
$
52,578

Provision
 
28,521

 

 
199

 
12,944

 
41,664

Charge-offs
 

 

 
(1,521
)
 
(42,862
)
 
(44,383
)
Balances as of January 31, 2015
 
$
36,051

 
$

 
$
1,680

 
$
12,128

 
$
49,859

 
 
 
 
 
 
 
 
 
 
 
Balances as of May 1, 2013
 
$
7,390

 
$

 
$
2,769

 
$
47,544

 
$
57,703

Provision
 
24,787

 
42

 
248

 
12,202

 
37,279

Charge-offs
 

 
(2
)
 
(1,667
)
 
(48,066
)
 
(49,735
)
Balances as of January 31, 2014
 
$
32,177

 
$
40

 
$
1,350

 
$
11,680

 
$
45,247

 
 
 
 
 
 
 
 
 
 
 

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Table of Contents

NOTE 5: MORTGAGE LOANS HELD FOR INVESTMENT
The composition of our mortgage loan portfolio is as follows:
(dollars in 000s)
 
As of
 
January 31, 2015
 
January 31, 2014
 
April 30, 2014
 
 
Amount

 
% of Total

 
Amount

 
% of Total

 
Amount

 
% of Total

Adjustable-rate loans
 
$
135,481

 
54
%
 
$
158,369

 
54
%
 
$
149,480

 
54
%
Fixed-rate loans
 
117,484

 
46
%
 
132,956

 
46
%
 
127,943

 
46
%
 
 
252,965

 
100
%
 
291,325

 
100
%
 
277,423

 
100
%
Unamortized deferred fees and costs
 
2,073

 
 
 
2,387

 
 
 
2,277

 
 
Less: Allowance for loan losses
 
(9,375
)
 
 
 
(11,563
)
 
 
 
(11,272
)
 
 
 
 
$
245,663

 
 
 
$
282,149

 
 
 
$
268,428

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our loan loss allowance as a percent of mortgage loans was 3.7% as of January 31, 2015, compared to 4.0% as of January 31, 2014 and 4.1% as of April 30, 2014.
Activity in the allowance for loan losses for the nine months ended January 31, 2015 and 2014 is as follows:
(in 000s)
 
Nine months ended January 31,
 
2015

 
2014

Balance at beginning of the period
 
$
11,272

 
$
14,314

Provision
 
1,090

 
7,224

Recoveries
 
1,155

 
3,250

Charge-offs
 
(4,142
)
 
(13,225
)
Balance at end of the period
 
$
9,375

 
$
11,563

 
 
 
 
 
When determining our allowance for loan losses, we evaluate loans less than 60 days past due on a pooled basis, while loans we consider impaired, including those loans more than 60 days past due or modified as a troubled debt restructuring (TDR), are evaluated individually. The balance of these loans and the related allowance is as follows:
(in 000s)
 
As of
 
January 31, 2015
 
January 31, 2014
 
April 30, 2014
 
 
Portfolio 
Balance

 
Related 
Allowance

 
Portfolio 
Balance

 
Related 
Allowance

 
Portfolio 
Balance

 
Related 
Allowance

Pooled (less than 60 days past due)
 
$
144,144

 
$
3,629

 
$
169,404

 
$
4,979

 
$
158,496

 
$
4,508

Impaired:
 
 
 
 
 
 
 
 
 
 
 
 
Individually (TDRs)
 
38,782

 
4,083

 
44,635

 
4,371

 
43,865

 
4,346

Individually (60 days or more past due)
 
70,039

 
1,663

 
77,286

 
2,213

 
75,062

 
2,418

 
 
$
252,965

 
$
9,375

 
$
291,325

 
$
11,563

 
$
277,423

 
$
11,272

 
 
 
 
 
 
 
 
 
 
 
 
 
Detail of our mortgage loans held for investment and the related allowance as of January 31, 2015 is as follows:
(dollars in 000s)
 
 
 
Outstanding Principal Balance

 
Loan Loss Allowance
 
% 30+ Days
Past Due

 
 
 
Amount

 
% of Principal

 
Purchased from SCC
 
$
145,812

 
$
7,292

 
5.0
%
 
28.4
%
All other
 
107,153

 
2,083

 
1.9
%
 
6.8
%
 
 
$
252,965

 
$
9,375

 
3.7
%
 
19.2
%
 
 
 
 
 
 
 
 
 

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Credit quality indicators as of January 31, 2015 include the following:
(in 000s)
 
Credit Quality Indicators
 
Purchased from SCC

 
All Other

 
Total Portfolio

Occupancy status:
 
 
 
 
 
 
Owner occupied
 
$
107,581

 
$
70,670

 
$
178,251

Non-owner occupied
 
38,231

 
36,483

 
74,714

 
 
$
145,812

 
$
107,153

 
$
252,965

Documentation level:
 
 
 
 
 
 
Full documentation
 
$
47,314

 
$
76,095

 
$
123,409

Limited documentation
 
4,607

 
11,745

 
16,352

Stated income
 
82,252

 
11,857

 
94,109

No documentation
 
11,639

 
7,456

 
19,095

 
 
$
145,812

 
$
107,153

 
$
252,965

Internal risk rating:
 
 
 
 
 
 
High
 
$
41,216

 
$

 
$
41,216

Medium
 
104,596

 

 
104,596

Low
 

 
107,153

 
107,153

 
 
$
145,812

 
$
107,153

 
$
252,965

 
 
 
 
 
 
 
Loans given our internal risk rating of "high" generally had no documentation or were based on stated income. Loans given our internal risk rating of "medium" generally had full documentation or were based on stated income, with loan-to-value ratios at origination of more than 80%, and were made to borrowers with credit scores below 700 at origination. Loans given our internal risk rating of "low" generally had loan-to-value ratios at origination of less than 80% and were made to borrowers with credit scores greater than 700 at origination.
Our mortgage loans held for investment include concentrations of loans to borrowers in certain states, which may result in increased exposure to loss as a result of changes in real estate values and underlying economic or market conditions related to a particular geographical location. Approximately 52% of our mortgage loan portfolio consists of loans to borrowers located in the states of Florida, California and New York.
Detail of the aging of the mortgage loans in our portfolio as of January 31, 2015 is as follows:
(in 000s)
 
 
 
Less than 60
Days Past Due

 
60 – 89 Days
Past Due

 
90+ Days
Past Due(1)

 
Total
Past Due

 
Current

 
Total

Purchased from SCC
 
$
11,305

 
$
238

 
$
45,864

 
$
57,407

 
$
88,405

 
$
145,812

All other
 
5,416

 
302

 
7,408

 
13,126

 
94,027

 
107,153

 
 
$
16,721

 
$
540

 
$
53,272

 
$
70,533

 
$
182,432

 
$
252,965

 
 
 
 
 
 
 
 
 
 
 
 
 
(1) 
We do not accrue interest on loans past due 90 days or more.

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Table of Contents

Information related to our non-accrual loans is as follows:
(in 000s)
 
As of
 
January 31, 2015

 
January 31, 2014

 
April 30, 2014

Loans:
 
 
 
 
 
 
Purchased from SCC
 
$
59,452

 
$
64,573

 
$
61,767

Other
 
11,117

 
12,325

 
12,528

 
 
70,569

 
76,898

 
74,295

TDRs:
 
 
 
 
 
 
Purchased from SCC
 
4,928

 
4,221

 
4,648

Other
 
817

 
957

 
951

 
 
5,745

 
5,178

 
5,599

Total non-accrual loans
 
$
76,314

 
$
82,076

 
$
79,894

 
 
 
 
 
 
 
Information related to impaired loans is as follows:
(in 000s)
 
 
 
Balance
With Allowance

 
Balance
With No Allowance

 
Total
Impaired Loans

 
Related Allowance

As of January 31, 2015:
 
 
 
 
 
 
 
 
Purchased from SCC
 
$
24,318

 
$
67,320

 
$
91,638

 
$
4,772

Other
 
3,388

 
13,797

 
17,185

 
974

 
 
$
27,706

 
$
81,117

 
$
108,823

 
$
5,746

As of January 31, 2014:
 
 
 
 
 
 
 
 
Purchased from SCC
 
$
28,037

 
$
73,873

 
$
101,910

 
$
5,341

Other
 
5,030

 
14,982

 
20,012

 
1,243

 
 
$
33,067

 
$
88,855

 
$
121,922

 
$
6,584

As of April 30, 2014:
 
 
 
 
 
 
 
 
Purchased from SCC
 
$
27,924

 
$
71,075

 
$
98,999

 
$
3,239

Other
 
5,176

 
14,752

 
19,928

 
3,525

 
 
$
33,100

 
$
85,827

 
$
118,927

 
$
6,764

 
 
 
 
 
 
 
 
 
Information related to the allowance for impaired loans is as follows:
(in 000s)
 
As of
 
January 31, 2015

 
January 31, 2014

 
April 30, 2014

Portion of total allowance for loan losses allocated to impaired loans and TDR loans:
 
 
 
 
 
 
Based on collateral value method
 
$
1,663

 
$
2,213

 
$
2,418

Based on discounted cash flow method
 
4,083

 
4,371

 
4,346

 
 
$
5,746

 
$
6,584

 
$
6,764

 
 
 
 
 
 
 
Information related to activities of our non-performing assets is as follows:
(in 000s)
 
Nine months ended January 31,
 
2015

 
2014

Average impaired loans:
 
 
 
 
Purchased from SCC
 
$
96,767

 
$
116,061

All other
 
18,683

 
22,607

 
 
$
115,450

 
$
138,668

 
 
 
 
 

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NOTE 6: INVESTMENTS
The amortized cost and fair value of securities classified as AFS are summarized below:
(in 000s)
 
 
 
Amortized
Cost

 
Gross
Unrealized
Gains

 
Gross
Unrealized
Losses

 
Fair Value

As of January 31, 2015:
 
 
 
 
 
 
 
 
Mortgage-backed securities
 
$
352,179

 
$
15,566

 
$

 
$
367,745

Municipal bonds
 
4,077

 
135

 
(17
)
 
4,195

Common stock
 
5,000

 

 
(1,312
)
 
3,688

U.S. treasury bills
 
100

 

 

 
100

 
 
$
361,356

 
$
15,701

 
$
(1,329
)
 
$
375,728

As of January 31, 2014:
 
 
 
 
 
 
 
 
Mortgage-backed securities
 
449,097

 
3,201

 
(12,903
)
 
439,395

Municipal bonds
 
4,134

 
241

 

 
4,375

 
 
$
453,231

 
$
3,442

 
$
(12,903
)
 
$
443,770

As of April 30, 2014:
 
 
Mortgage-backed securities
 
$
420,697

 
$
2,798

 
$

 
$
423,495

Municipal bonds
 
4,120

 
209

 

 
4,329

 
 
$
424,817

 
$
3,007

 
$

 
$
427,824

 
 
 
 
 
 
 
 
 
Substantially all AFS debt securities held as of January 31, 2015 mature after five years.
NOTE 7: GOODWILL AND INTANGIBLE ASSETS
Changes in the carrying amount of goodwill of our Tax Services segment for the nine months ended January 31, 2015 and 2014 are as follows:
(in 000s)
 
 
 
Goodwill

 
Accumulated Impairment Losses

 
Net

Balances as of April 30, 2014
 
$
468,414

 
$
(32,297
)
 
$
436,117

Acquisitions
 
9,614

 

 
9,614

Disposals and foreign currency changes, net
 
(2,770
)
 

 
(2,770
)
Impairments
 

 

 

Balances as of January 31, 2015
 
$
475,258

 
$
(32,297
)
 
$
442,961

 
 
 
 
 
 
 
Balances as of April 30, 2013
 
$
467,079

 
$
(32,297
)
 
$
434,782

Acquisitions
 
5,206

 

 
5,206

Disposals and foreign currency changes, net
 
(2,602
)
 

 
(2,602
)
Impairments
 

 

 

Balances as of January 31, 2014
 
$
469,683

 
$
(32,297
)
 
$
437,386

 
 
 
 
 
 
 
We test goodwill for impairment annually or more frequently if events occur or circumstances change which would, more likely than not, reduce the fair value of a reporting unit below its carrying value.

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Table of Contents

Components of the intangible assets of our Tax Services segment are as follows:
(in 000s)
 
 
 
Gross
Carrying
Amount

 
Accumulated
Amortization

 
Net

As of January 31, 2015:
 
 
 
 
 
 
Reacquired franchise rights
 
$
294,587

 
$
(39,954
)
 
$
254,633

Customer relationships
 
169,058

 
(71,799
)
 
97,259

Internally-developed software
 
114,447

 
(78,063
)
 
36,384

Noncompete agreements
 
30,546

 
(23,171
)
 
7,375

Franchise agreements
 
19,201

 
(7,894
)
 
11,307

Purchased technology
 
54,700

 
(18,329
)
 
36,371

 
 
$
682,539

 
$
(239,210
)
 
$
443,329

As of January 31, 2014:
 
 
 
 
 
 
Reacquired franchise rights
 
$
233,675

 
$
(23,120
)
 
$
210,555

Customer relationships
 
121,055

 
(56,283
)
 
64,772

Internally-developed software
 
98,012

 
(70,964
)
 
27,048

Noncompete agreements
 
24,573

 
(22,028
)
 
2,545

Franchise agreements
 
19,201

 
(6,614
)
 
12,587

Purchased technology
 
14,800

 
(13,588
)
 
1,212

 
 
$
511,316

 
$
(192,597
)
 
$
318,719

As of April 30, 2014:
 
 
 
 
 
 
Reacquired franchise rights
 
$
233,749

 
$
(26,136
)
 
$
207,613

Customer relationships
 
123,110

 
(59,521
)
 
63,589

Internally-developed software
 
101,162

 
(72,598
)
 
28,564

Noncompete agreements
 
24,694

 
(22,223
)
 
2,471

Franchise agreements
 
19,201

 
(6,934
)
 
12,267

Purchased technology
 
54,900

 
(13,782
)
 
41,118

 
 
$
556,816

 
$
(201,194
)
 
$
355,622

 
 
 
 
 
 
 
Amortization of intangible assets for the three and nine months ended January 31, 2015 was $16.7 million and $41.2 million, respectively. Amortization of intangible assets for the three and nine months ended January 31, 2014 was $8.8 million and $21.4 million, respectively. Estimated amortization of intangible assets for fiscal years 2015, 2016, 2017, 2018 and 2019 is $58.8 million, $60.2 million, $51.0 million, $44.2 million and $36.0 million, respectively.
The increase in intangible assets resulted primarily from acquired franchisee and competitor businesses during the period. The weighted-average life of the acquired assets is as follows: